Troubleshooting Posts

When the Document Size Won’t Change

January 10 2012 • 3:52 PM

When a reader changes Document Setup, nothing happens! Here’s one common reason this might happen.

Ghost Frames

October 31 2011 • 11:10 AM

Just in time for Halloween: here’s how to make (or find) a ghost lurking in your InDesign document.

Where is My Drop Shadow?

October 11 2011 • 1:35 PM

Q: When does a drop shadow not appear to be a drop shadow? A: When it isn’t applied to the frame.

Scripted Style Lists

September 23 2011 • 6:40 AM

Did you ever want a list of a document’s paragraph styles where each style name appears in the style’s formatting? Here’s a script that does just that, along with some general tips on copying and pasting script code.

Editing InDesign Files Directly off a Server: Crazy?

August 4 2011 • 7:00 AM

David says no one in their right mind would edit an InDesign file directly off a server, Anne-Marie says he’s stuck in an early 90’s time warp. So we ask an expert.

Guide to Interpreting InDesign Crash Reports

July 7 2011 • 10:19 PM

Ever look at one of the crash reports that InDesign generates and wish you knew what to look for? InDesign guru John Hawkinson shows the way.

Document Overhead in InDesign’s PDF Can be Huuuuuuge

June 17 2011 • 3:28 AM

In which an exploration of why a PDF file is too large leads to two discoveries and an awesome tip

Possible Problems with 7.5.1 Update for InDesign CS5.5

June 16 2011 • 9:44 AM

Some third-party plug-ins may break after 7.5.1 update

Creating EPUB in InDesign CS5.5: Beware the WebKit Bug!

May 30 2011 • 12:57 PM

While InDesign CS5.5 is decidedly better for creating EPUB files, there is a bug you should know about.

When Split Columns Won’t Split in InDesign

May 30 2011 • 6:44 AM

It can be confusing when choosing split columns does nothing