Troubleshooting Posts

First let me save you some trouble…If you’re running Windows XP with Office 2003 and earlier, stop reading. You’re not affected. If you’re a Mac user and you’ve read this far, why? Curiousity got the best of you?

For those of you on Vista or using Office 2007 you are among those affected by Microsoft’s [...]

Need to see a report of all the styles used in a document, including their individual specifications down to the last Keeps option? Check out this free script from Dave Saunders.

One of InDesign’s great little capabilities is that it’s so simple to just place a PDF file. But like everything else in life, it’s just not perfect.

Once in a while an error alert will pop up saying “Failed to Open the PDF” That’s hardly a very specific or helpful error especially since you’re not trying [...]

Sandee exposes a problem with the new Apple laptops

Most designers are unlikely to be aware of dimension limits in the applications they’re using until they try to create a document that exceeds those limits and are greeted with a message like this:

That message is pretty straightforward. InDesign can only create a 216″ document. Let’s just scale it to 50%.

We’re good to go, right? [...]

Problems with auto-activation? Join the club.

Sometimes finding something as simple as a serial number can require a trick

Why some characters, such as apostrophes, sometimes disappear when you print.

I’ve been using transparent PSD files from Photoshop since the release of InDesign 2.0. I still remember the first time I used one and experienced a feeling of wonderment I’d never felt before when laying out a page. I felt free from the rigors of faking backgrounds with full page TIF files or drawing clipping [...]

Apple released a new Leopard update, 10.5.4, to its Mac OS X users today, an update of special interest to InDesign users.

According to Tim Cole (Adobe’s InDesign/InCopy Evangelist), Adobe’s engineers have put it through its paces, and it appears to have fixed the Nav Services problems that some 10.5.x users were reporting with InDesign, as [...]