Troubleshooting Posts

Guide to Interpreting InDesign Crash Reports

July 7 2011 • 10:19 PM

Ever look at one of the crash reports that InDesign generates and wish you knew what to look for? InDesign guru John Hawkinson shows the way.

Document Overhead in InDesign’s PDF Can be Huuuuuuge

June 17 2011 • 3:28 AM

In which an exploration of why a PDF file is too large leads to two discoveries and an awesome tip

Possible Problems with 7.5.1 Update for InDesign CS5.5

June 16 2011 • 9:44 AM

Some third-party plug-ins may break after 7.5.1 update

Creating EPUB in InDesign CS5.5: Beware the WebKit Bug!

May 30 2011 • 12:57 PM

While InDesign CS5.5 is decidedly better for creating EPUB files, there is a bug you should know about.

When Split Columns Won’t Split in InDesign

May 30 2011 • 6:44 AM

It can be confusing when choosing split columns does nothing

Lost Images in the PDF on Your iPad or iPhone?

May 27 2011 • 6:05 AM

Have you created a PDF and when you look at it on your iPad or iPhone some images are missing? Find out why.

Why is the Effects Panel Grayed Out?

May 24 2011 • 8:26 AM

Have you ever tried to apply effects to a text frame, but the whole Effects panel was grayed out? Here’s why.

A New Workaround for that Pesky Background Export Issue

May 20 2011 • 7:57 AM

This “set it and forget it” fix turns off background exporting of PDF.

Patch Day for InDesign and Snow Leopard

April 26 2011 • 8:01 PM

April 26 brings patches to InDesign for IDML and PDF export and Snow Leopard for font problems

Mac OS X 10.6.7 Update Causes Font Problems—But Probably Not in InDesign

March 29 2011 • 10:50 AM

An apparent new bug introduced by a Mac OS X 10.6.7 update causes print and PDF problems.