Failed to Open PDF Error? Show Options to Fix it.
One of InDesign’s great little capabilities is that it’s so simple to just place a PDF file. But like everything else in life, it’s just not perfect.
Once in a while an error alert will pop up saying “Failed to Open the PDF” That’s hardly a very specific or helpful error especially since you’re not trying to open the PDF, just place it in your document.
I’ve seen this myself and have found the fix to be anything from restarting InDesign to resaving the PDF in Acrobat.
But it seems there’s a simpler solution. As pointed out by User to User forum contributor Scott Falkner, just select the Show Import Options choice in the place dialog (or alternatively, hold the shift key down when placing the file).
Why does this work? I don’t know. Perhaps it’s just enough to jog InDesign’s internal thought processes, but it does work.
Give it a try if you ever get this error.
This error has actually been around since at least IDCS2.
Not sure if its ever going to get fixed at this point.
Yes! Yes! Yes! So obvious, and yet totally non-intuitive. I have had a rash of these kinds of files from people (mostly PDF files from Photoshop) and I’ve just been re-opening and saving as a different file format. This fix is far better, and — just tried it — it works great! Thanks, Bob.
I think this happens if someone has recently used the feature to change the cropping on a placed PDF, and the newly placed file doesn’t have the same cropping data. Say I place a PDF and tell InDesign to crop it to Bleed. That sets the default to Bleed. If I then place a PDF without a Bleed setting normally, InDesign balks because the default cannot be used with that file.
I’d call it a bug.
This brings back the Place dialog box to the discussion.
Maybe I had never found this problem, just because I have trained myself (and others) to nearly always check the Show Import Options box (or hold the Shift key when opening a file ) and uncheck the Replace Selected Item checkbox.
Exactly the opposite of the default settings!
The second setting is more optional, as sometimes you wish to replace at once, though it’s somewhat less common, as I use to place graphics into empty frames or at no frames at all.
But the first setting unless you know exactly what’s going on helps to show e.g. the options when placing MSWord/RTF text files or the optional content (layers) in PSD or PDF files or just the ICC profiles of images.
If I could have it turned on by default….
This doesnt’ always work though, sorry.
I’ve had this recently where everything was fine with the PDF printwise. But I couldn’t place it.
I went through each page (luckily it was a small pdf) and placed them individually until I found the culprit.
After several attempts and ideas I finally resaved that page as a .ps in Acrobat and redistilled it and added it back to the PDF.
Then when I placed the PDF it worked fine, show options didn’t work, and the page I was placing was nowhere near the page that caused the problem.
Weird.
[ed. note: This comment appears to be written by the developer.]I know of a utility called A
Advanced PDF Repair to repair your PDF file. It works rather well for my corrupt PDF files. Its web address is http://www.datanumen.com/apdfr/
I just came across this problem and found your posts. I tried everything above -r enaming, saving as ps, changed the options when importing and NOTHING works. Any other ideas?
This is definitely a frustrating bug. And turning on ‘Show Import Options’ doesn’t make the slightest difference. Nor does holding down shift while placing.
If ‘Show Import Options’ is off then the error message is ‘Import Failed’. With ‘Show Import Options’ on the error changes to ‘Failed to open the pdf file’.
Oddly it always works the second time around, so we are having to place every graphic twice.
It also happens sometimes with missing, moved or updated links. They have to be clicked twice before they will update. First time always generates the error.
Once the graphic has been successfully placed it is possible to place it again first time every time until you log-off the computer. Once you log back on the problem re-appears.
We’re using Indesign/Illustrator CS3 and working off a server. Any suggestions as to a fix?
I am having the same problem, have tried all the above advice and still can not open my PDF in CS4. Any idea when this issue will be resolved?
Miranda, Are you trying to open a PDF in InDesign or place one?
Without a third party plugin, you must use the file > place command to place a PDF.
I’m having the same problem as Miranda. I try to place a PDF and get “Failed to Open PDF.” I’ve tried “import options” and shift-click but no success. I’m using System OS X.5.6, ID4, and the PDF is a chart from Excel 2008.
how do i resaved *.pst file in Acrobat, redistilled , and added it back to the PDF ??
I am getting same error:
“Failed to Open PDF Error? ”
Please help…….
Has anyone found a reliable solution for this bug yet?
My issue is with PDFs created from PowerPoint 2008, mac version. I know the problem is gradients. A PDF of a new PPT presentation with only one slide with a simple 2-color linear gradient background applied fails to place into ID4. I have tried: “Show Import Options”, attempting the place multiple times, Re-saving the PDF as a PostScript and re-Distilling using Acrobat 9, creating the PDF from PPT using “Save As PDF” and creating the PDF from PPT via save as PostScript and Distilling via Distiller 9. PPT PDFs with gradients also fail color conversion to gray scale (either via Dot Gain or Gray Gamma 2.2 options). A related problem is that Office 2008 PPT presentations using a PowerPoint Textured background fail completely to PDF.
Can anyone help?
Tried the import options and holding down shift and it worked like a champ. I appreciate the fix, Bob.
Ugh.
I just updated to InDesign CS4 from CS2 and I now run into this error.
I’ve placed the same files in CS2 with no problems whatsoever, but suddenly in CS4 I get this error.
Neither holding down SHIFT or selecting Show Import Options are helping for me
Just means I’ll have to uninstall CS4 and reinstall CS2 so I can get the work I need done today out the door.
Perfect! Worked like a charm and it seems to have fixed all other damaged files that I have been getting lately – this is a great tip in getting these files to import. Less hassle for the client. Thank you so much!
Yay! Thanks. Was starting to panic then. Have 18 metres of vinyl to print before end of day…….all made up of PDFs. First time I have seen this error and was starting to seriously panic.
I love InDesignSecrets
xxx
This has saved me so much time and heartache today! And now I can meet my deadline!
thanks
The only thing that worked for me was to drag the pdf file directly onto the page. Try that.
I had a similar issue with importing a file into ID CS3. Imported file format types were in .ai (CS3) or PDF (acro 8); I reviewed the Illustrator file in question and saw that it was using 200″ x 200″ page size. When I changed that to lettersize, re-saved as a PDF, it came in fine.
This works. Note that there obviously might be other, different, bugs causing the same error message (and this won’t work).
Was using CS3, PDF would not place (resaving in different PDF versions etc. in Acrobat did not fix it).
Selecting Import Options when placing allowed it to be placed.
I was getting the same problem. I found that if I saved the .pdf again in Preview (I am using a mac), using Quartz filter option ‘none’ (whatever that means) then it worked.
The sign that I found if it was going to Place the .pdf is if the preview thumbnail of the file appeared in the ‘Place’ browser window without all the file information. ie. just the thumbnail of the .pdf itself.
None of this sounds very logical to me.
Had this error a few times recently myself. Thus far the show options fix has worked.
If all else fails you can always export the PDF as a JPGS from acrobat. I recommend at least 450 DPI to keep the text sharp. Have yet to have a problem placing a JPG into Indesign.