Comments on: Help! I’ve Lost My Serial Number.

By: Bob Levine

Bob Levine — Fri, 23 Mar 2012 13:23:50 +0000

CS4 and later activate in the background as soon as an internet connection is detected.

By: Good Smaritan

Good Smaritan — Fri, 23 Mar 2012 13:20:20 +0000

Hi there! Many thanks for the info. I followed the instructions here of deactivating without the check mark, but upon re-launching the app, nothing happened at all; as if I didn’t even deactivate. Any reason why?

Regards,

PS. I’m working with Photoshop CS4

By: Bryan

Bryan — Thu, 23 Feb 2012 05:14:56 +0000

Hi, I have CS3 on old computer (Vista Business) and have installed it on new computer (Win 7 – 64 bit). The old computer deactivated ok, and the serial number was displayed. When the serial number is entered on new computer, there is a red cross displayed at the end. This indicates to me an invalid number. I’ve triple checked the number on both old and new computers. Does the Win 7 version have an impact ?

By: Bob Levine

Bob Levine — Mon, 20 Feb 2012 14:43:26 +0000

I don’t even remember if you could deactivate CS2. Look for an item in the help menu for either deactivate or transfer activation.

By: JosieJo

JosieJo — Mon, 20 Feb 2012 14:40:53 +0000

What about CS2? Is it available through the deactivation process?

By: shai

shai — Fri, 17 Feb 2012 23:30:53 +0000

hi there smarties,

i’m stuck. i’m at my (relatively new) job and my boss wants me to upgrade from CS5 to 5.5. sounds good, but i need the serial number from 5, which she has no idea about. i read the conversation you’ve been having and am wondering… this command – alert(app.serialNumber) – will that work? if so, where do i put it to make it give me what i need?

also, the boss thought the person who installed DID register, but just found out they did NOT.

any help is greatly appreciated.

thanks a bunch!

By: Fairfax Hutter

Fairfax Hutter — Wed, 15 Feb 2012 20:41:51 +0000

RE CS5 Serial # Script:

Adobe helped me figure it out based on installation dates.

Thanks All,

Fairfax

By: Fairfax Hutter

Fairfax Hutter — Wed, 15 Feb 2012 18:06:06 +0000

Thanks Bob, but I was asking about how to run that script for CS5 revealing the first 20 numbers….

In CS5 it’s possible to show the serial number using a one-liner script: alert(app.serialNumber)

A co-worker’s Mac was upgraded to CS5 last spring and I can’t figure out which serial # and hence copy she’s running. If I had even 20 characters I’d know.

It’s such a pain on Adobe’s part for not allowing legal users to double-check the #s of the copies they’re running.

When machines get wiped, hard drives go down, and old Macs are passed down the food chain, licenses get upgraded over 5 generations, it can get really confusing for law-abiding license users to keep track of all their copies. I can call Adobe and check registration dates and HOPE that I can figure out which of 5 upgrades this was for.

Fairfax

By: Bob Levine

Bob Levine — Wed, 15 Feb 2012 16:01:30 +0000

If I remember correctly, if the software is installed you can find a link to register under the help menu in CS3.

By: Fairfax Hutter

Fairfax Hutter — Wed, 15 Feb 2012 15:58:03 +0000

RE Harbs post:
January 31st, 2011 • 1:29 pm • Link
No. There’s no way to show it in CS4. To make matters even more complicated, it’s stored scrambled in CS4…

How do you make/run this script work???????

In CS5 it’s possible to show the serial number using a one-liner script:

alert(app.serialNumber)