Comments on: InDesign CS4 6.0.4 Update Now Available

By: Bob Levine

Bob Levine — Sun, 27 Sep 2009 13:13:45 +0000

@Bryce: Nobody’s saying you can’t comment. But to call Adobe out for not supporting what was, at best, an experimental operating system is not being fair, either.

Their customer support certainly isn’t what it should be and even resulted in a public apology. But you need to talk to your IT people about moving to Vista 64 (or wait a few weeks and go directly Win 7).

They’ll probably rattle on about what’s supported in their world and you can then ask them why they expect you to use unsupported software.

By: Bryce Amner

Bryce Amner — Sun, 27 Sep 2009 12:00:49 +0000

@Bob: I don’t have any choice about what OS is installed on the machine I use at work.

I’m sure there are many of us using Adobe applications on WinXP64 and it shows a lack of concern for customers by Adobe to not support this OS.

And considering this lack of support, surely we can legitimately use this blog to communicate various user experiences in an effort to develop work-arounds for issues which may arise?

Bryce.

By: Bob Levine

Bob Levine — Fri, 25 Sep 2009 13:06:58 +0000

@Bryce: As I’ve mentioned on many occasions, Win XP-64 is a totally unsupported operating system. All bets are off.

By: Bryce Amner

Bryce Amner — Fri, 25 Sep 2009 10:35:29 +0000

Re David Harrison’s message above, I’m seeing what I think is a similar issue on XP 64bit, where ID occasionally seems to stop responding to the keyboard, although the mouse still works. The solution is to [Alt] +[tab] back to ID.

After something that happened yesterday, I’m beginning to wonder if it is related to our network pushing hourly updates to each machine’s antivirus (AVG).

Does any of this sound familiar?

By: Roland

Roland — Thu, 24 Sep 2009 06:32:55 +0000

Didn’t the “reset transformations” option used to also undo scaling (of placed images), or was there a different command for that that I’ve completely forgotten about?

By: elannasdad

elannasdad — Wed, 23 Sep 2009 19:04:46 +0000

@Bill Planey – I frequently package up previous, multiple file books to make derivative documents and I can’t recall CS, CS2 or CS3 generating duplicate links? This fix is literally going to save me hours a week.

Now, if only I could quickly apply a Master page style to just the odd pages within a certain range (Framemaker 5.5 used to let me)

By: Bill Planey

Bill Planey — Wed, 23 Sep 2009 17:25:07 +0000

Adobe has actually vastly improved their updaters recently. In the past, you would get a .dmg that would mount, unmount, and put itself in the trash after the update, so you would have to download the update again for each machine that needed updating.

@elannasdad – I was wondering why this redundancy of images was occurring. Thanks for mentioning this update fixed that problem. Didn’t know it was a known bug.

By: Captain Awesome

Captain Awesome — Wed, 23 Sep 2009 16:08:58 +0000

The 6.0.4 patch doesn’t appear very friendly in a corporate environment. Just tried it at work on one machine and InDesign is asking for it’s activation serial number again. The rest of the Creative Suite seems untouched. This is a major problem if we have to run around to 500 Macs with a spreadsheet of numbers….

I downloaded the .dmg from Adobe’s site rather than use the updater.

By: elannasdad

elannasdad — Wed, 23 Sep 2009 15:03:14 +0000

Really happy they’ve fixed the ‘Duplicate links appear after packaging Book’ issue.

It was starting to drive me mad deleting the duplicates and relinking (mild OCD won’t allow image_1, image_2, image_3 etc !)

By: David Harrison

David Harrison — Wed, 23 Sep 2009 11:54:47 +0000

(see above) Well, almost fixed. Shame it’s so hard for the Adobe guys to write an application that knows it has the focus