Comments on: InDesign & InCopy 5.0.2 Update Posted

By: Bob Levine

Bob Levine — Sun, 03 Aug 2008 21:20:55 +0000

Juan,

Try trashing your preferences. If that doesn’t do it, please visit Adobe’s User to User forums with full details including system specs on the problem.

By: juan diego

juan diego — Sun, 03 Aug 2008 15:21:55 +0000

im trying to open INDESIGN, and for some reason, when is starting up, it just goes until it says loading shortcuts… and that’s it. i just froze . i cant work any more.. 2 days ago everything was just fine… any help???

pleaseeeee..

juan.

By: David Blatner

David Blatner — Thu, 24 Apr 2008 18:53:49 +0000

Joann, is sounds like everything is scaled up somehow? Did you try rebuilding preferences? (See the “popular posts” section in the navigation area above.) Perhaps check your Page Setup?

By: joann vallo

joann vallo — Thu, 24 Apr 2008 15:15:08 +0000

My indesign program has gone batty. When I try to place a picture on a page, the picture has a paint brush in the upper corner and the box for the picture just fills with gray rather than the picture. With text, the text come out HUGE, like only the a corner of the whole column prints on the page. The pages I have formatted with 3 columns now have about an inch margins between columns.
I’m sure this is way too much for this to be addressed but I’m hoping you can direct me somewhere where I can get some help. Joann

By: Andy

Andy — Thu, 17 Apr 2008 12:11:36 +0000

Hi
I had the same problem with hiding InDesign. Also, sometimes if I did manage to hide it I would be unable to access the application again and would have to force quite.
I noticed that I only had this problem if my font management software (Fontexplorer in my case) was also hid. With Fontexplorer visible I was again able to access Indesign (but still not hide) -weird

By: Althea

Althea — Sat, 09 Feb 2008 20:04:30 +0000

Hello, I just had a nerve racking experience not being able to save or save as.

Now, I happen to have a backup disk which contains a copy of my Applications Folder, including InDesign CS3.

After quitting, turning off the backup disk, rebooting, and clicking my heels three times, I tried to work on the file again. There are no problems; InDesign works fairly as smoothly now, and I have been able to save and save as.

This disk was turned on in the middle of the project– the usual “looking for another picture” move. I did not place anything from the disk, nor did I try saving to the disk. But, on reading Johannes’ comments about version cue, I wonder if there’s something about having “two copies of an application” that causes problems?

Of course, this tells me I need to back up my application folder in a better way…

By: Sam Wilczak

Sam Wilczak — Tue, 05 Feb 2008 10:32:56 +0000

I always crash if my panels are in the expanded view when typing and pasting text. Has anyone else experienced this?

By: Johannes

Johannes — Sat, 02 Feb 2008 10:52:03 +0000

David, thanks for your advice but I tested this too. Even Photoshop need version cue present avtivated or not… With CS3 installed on another unit I don’t have any problem. Every update is installing correctly untill the end.

And as I always can’t finish installation of VC 3.10 I simply copied all the components of VC from the working unit to the non working and finally the problems all disappeared…

There’s a little bit of Murfy in all this…

By: Carol

Carol — Fri, 01 Feb 2008 21:19:32 +0000

Azabache is right - I have brand new MacPro with new InDesignCS3 - no problems installing - but it doesn’t seem to like working with more than 1 file open - it does goes AWOL…what the heck?I hate to tell my client that my new Apple system and expensive Adobe software are slowing me down.

By: Rachel Maxim

Rachel Maxim — Fri, 01 Feb 2008 15:57:45 +0000

I’m having a lot of trouble installing the updater. I first tried using the Adobe Updater which let me know that updates were available. But after letting it install, the updater told me that it could not find the product and thus couldn’t do the upgrade…I’m using InDesign CS3 as part of CS3 and have never had problems updating the past.

So I tried downloading it from the website, and have tried several times to run the install.exe file, but I just get a neverending “installing the patch” window that’s now been running for over 15 minutes with no changes in the progress, just a moving progress bar. Is it supposed to take this long? I was sure something was wrong so I stopped it, re-extracted the file, and tried again, but same issue. Has anyone else seen this? Appreciate any help! Thanks.