CS6 Crashing Constantly

Wow, that is really bad. I’m sorry to hear it. A few ideas:

• Try creating a new user account on your computer. Then log out and log in under that account. See if InDesign works properly under the new account. If so, then it’s probably something to do with your system.
• Make sure you’re not running any extra plug-ins. Like if you installed CS3 plug-ins into CC, that could be trouble.
• The fact that you’re getting these database errors makes me wonder about the files you’re using. So be sure to try working with new files first.

Okay, just a couple other ideas:

• That “wheel” thing seems very weird. Try to repair permssions on your machine: https://support.apple.com/kb/HT1452
• Make sure you have the most recent version of CS6 (choose Help > Updates)

Something is obviously very wrong.

Yes, you can run both CC and CS6 at the same time on the same machine. Yes, you can open CS6 files in CC (not vice versa, unless you export to IDML). But I’m not convinced that CC will help here. It might, but something has gone wrong on your computer somewhere, very deep.

Chad:

I’m hesitant to jump in here, but I’ll add a couple of things. If you need to uninstall/install again, you may want to look into this: https://www.adobe.com/support/contact/cscleanertool.html It’s supposed to do a better clean-up job than us mere humans.

It may not do much, but have you trashed your ~/Library/Cache folder? You can trash the folder and all contents as long as nothing is running. It doesn’t apply in this case, but in a network setting I find that InDesign is more sensitive to low space than other CS apps (but it usually warns you) and trashing the cache helps.

And one really simple thing you might try first. Locate InDesign’s plist file in the preferences folder and remove or rename (preferred) it and let InDesign rebuild it.

My suggestions may not help at all, but it sounds like you’ve nothing to lose. GOOD LUCK!

Bob

Congratulations on the forward progress. And don’t worry about “Wheel.” Users with admin rights can be assigned to this “super group.”

Owner – The owner is most often the user who created the file. Almost all files and folders in your home directory will have your username listed as the owner.
Group – Admin users are members of the groups called “staff” and “admin”. The super user “root” is a member of these and several other groups. Non-admin users are members of “staff” only. Typically, all files and folders are assigned to either “staff,” “admin,” or “wheel”.
Others – Others refers to all other users that are not the owner or part of the group for a file or folder.

From https://support.apple.com/kb/HT2963

I had this problem now, and it worked for me.

https://helpx.adobe.com/indesign/kb/troubleshoot-damaged-indesign-documents.html

3. Troubleshoot for a damaged preference file.
InDesign stores information about plug-ins, features, and the application itself in its preference files: the InDesign SavedData and InDesign Defaults files. A damaged InDesign preference file can cause unexpected behavior with an InDesign document. You can easily determine if the problem is related to the preference files by re-creating them.

Note: Re-creating the InDesign preference files restores settings to their defaults, so you lose custom settings associated with the old preference files. Make sure to close InDesign before you re-create the preference files or InDesign can behave unexpectedly.

To re-create the InDesign preference files, do the following:

Quit InDesign.
Now launch the application and immediately hold down the appropriate keys for your OS:

Mac OS X: Control + Option + Command + Shift
Windows: Control + Alt + Shift
A dialog appears, asking you if you would like to “Delete InDesign Preference Files?” Click Yes.
InDesign launches with defaults and regenerated Preferences

I am new to Indesign being a Quark user for 20 odd years. I just installed Indesign C£6 from a Mastersuite disk having upped my RAM to 20GB on a 2 year old Imac. It worked for a couple of days, albeit with regular quits, but now I have the same problem as above ie quitting on startup saying that Indesign has stopped unexpectedly. I have restarted which didn’t help, and was about to reinstall but think I should ditch preferences first – where do I find the right file? A Spotlight search showed up several. What am I looking for and where please?
Thanks to anyone that can help

@Marion: Here you go: https://creativepro.com/rebuilding-indesign-preferences.php

Thanks David, giving it a try now

Sorry Rodrigo M just realised that you told me what to do already. I will try rebuilding prefs
Thanks

And thanks to David, who also let me know how to renew the preferences file. It was easy and seemed to work. Chad, thanks for replying too, though thankfully in my case rebooting the preferences has seemed to work. Cheers guys!

Been through all of this…reinstalled, reset prefs, resets prefs, saved prefs (including print presets, color palette presets, etc.)

All good ideas but none of them worked more than a day or so.

The ONLY thing that worked for me: I went to Font Book, selected all active fonts and Verified them all. Anything that showed up RED – – deleted. Anything that showed up YELLOW – – deleted.

No problems since. You have nothing to lose trying this.

Never had so many crashes as CS6. ID user since 1.0 and always praised it as such stable software. Not so CS6, regrettably. To the extent that I’ve scripted a preference copier app since I have to do it several times a day after crashes.

You may try the steps to fix the issues mentioned here – https://forums.adobe.com/thread/1013224?start=40&tstart=0

Alternatively, you may also try INDD file Repair tool – https://indd.filerepairtool.net/blog/indesign-crashes-while-trying-to-recover-a-damaged-document

It can solve the errors codes and then you can easily work on Adobe CS6.

Just give try, you never know all issues can be solved by this tool.

if you upgraded your mac el capitan is not compatible with indesign cs6. Causing me major issues right now :(

quick test