Hi all,
I have recently encountered and issue with Indesign where if a file was left open while the computer went to sleep, upon awake I save it close it then try reopen it, it corrupts the file and everytime I try to open it it crashes Indesign.
I was recently in contact with Adobe through their chat service – and have the transcript of how ignorant and unhelpful that was to me.
Can anyone shed any light here? I also used markzware.com and they fixed a file and got it working again (at a cost) I cant see why Adobe cannot provide this service or at least a workaround.