InDesign shuts down to often.

Gudmundur Thorsteinsson

Learn / Forums / General InDesign Topics / InDesign shuts down to often.

Viewing 5 reply threads
  • Author
    Posts
    • December 6, 2016 at 8:12 am #90314
      Gudmundur Thorsteinsson
      Member

      Few months ago InDesign started to shuts down.

      ID freezes sometimes when I switch from photoshp to ID and sometimes when I go from my internet browser to the ID. I save my files to Dropbox, (pro version). The problem was also when I was using cc2015. All my plugin are cc 2017 ok according the the manufactors.

      I’m already done everything that I have heard of. Delete ID-profile, install cc 2017, tried a new memory in the machine. It “sounds” like a memory failure but I have tried to put in a new memory 2 times.

    • December 6, 2016 at 9:09 am #90317
      David Blatner
      Keymaster

      So it happens only when you are switching from one application to another?

    • December 6, 2016 at 11:28 am #90323
      Gudmundur Thorsteinsson
      Member

      Yes. When I “update” a pic in ID after I have made changes in photoshop it sometimes happend. If I dont do this on the “second” and wait for “few” it is ok.

      I was sure it would be some conflick in CC but when it happend after browsing I was stuck.

      I let the special people in Macshop here “look” at the Mac and the found out some “memory conflicts” and I got new sets of memory 2 times.
      He made a new “machine-run” after he set in the new memory and said that everything was ok.

      But it is not ok now. ID shuts down. If I am working “in a slow motion” it seem to be ok but at my “normal” workspeed its not

      BW from Iceland.
      gulli

      • December 6, 2016 at 3:31 pm #90325
        Dwayne Harris
        Member

        Are you working on the files via Dropbox or just storing the files there, and working on your local hard drive (and then re-backing up)?

    • December 6, 2016 at 3:47 pm #90329
      Gudmundur Thorsteinsson
      Member

      Via Dropbox. I am using the “verison type” of the Dropbox

    • December 6, 2016 at 3:48 pm #90330
      Gudmundur Thorsteinsson
      Member

      “Version type” is the correct word. Wrong typing above

      • December 6, 2016 at 4:02 pm #90334
        Dwayne Harris
        Member

        I wonder if that is the problem. I know it used to be recommended that you don’t work on files across a network or the net. That one should work on the file on their main hard drive and then back it up to the server (or Dropbox in your case).

        Not unless things have changed and so has the advice.

        A month or so back, I had to update a bunch of art on a job and the file and art were huge (almost 20 gigs). It would have taken an hour for me to copy everything to my system. So I decided to update the art by doing it via the server as I thought it would save time. It didn’t. I opened the file on the server and updated the first piece and let InDesign update the rest. Took almost an hour and I had the spinning ball the entire time. It wasn’t InDesign having issues, it was InDesign having to update art across a network.

    • December 7, 2016 at 2:00 am #90351
      Gudmundur Thorsteinsson
      Member

      I am work now on my mac with no connections to the DropBox. All the same

  • Author
    Posts
Viewing 5 reply threads
  • You must be logged in to reply to this topic.
>