Keyboard Shortcuts not working

Veronique Tollet

Tagged: Azerty-keyboard, shortcuts

This topic has 4 replies, 1 voice, and was last updated 3 years, 4 months ago by James Dempsey.

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- October 28, 2016 at 1:30 am #89386
  
  Veronique Tollet
  Member
  
  Hi, since a few months I receive the IndesignSecrets Newsletter. So far I’ve learned a lot of new tricks to work faster. But every once in a while there is a shortcut that doesn’t work on an Azerty-keyboard, like for instance this weeks tip “Transform Sequence Again” or “View spread in window” and all the Arrange functions (like “Bring to front”). I work on Azerty because I live in Belgium and I work with an English version of Indesign, because back in the day, the Dutch version was more expensive. By now I am so used to it plus when I look something up on the Internet, you get more results when you search in English.
  
  Maybe the shortcuts would work in the Dutch version but it is very frustrating for me not get the most out of my program. I know I can assign my own shortcuts and when I use it a lot, I do this. But if I do this for everything, I need a separate manual for all my shortcuts. Because of course, the shortcut that is shown in the menu does not change. Does anyone know of another way to solve this?
  
  Thanks!
  
  Véronique
- October 28, 2016 at 10:40 am #89394
  
  Colleen Shannon
  Member
  
  Veronique, try:
  
  1. Edit->Keyboard Shortcuts->Set: choose [Default] (or your preferred set)
  
  If you don’t get a better answer here,
  
  2. Reset your preferences
  3. Uninstall then reinstall InDesign (Creative Cloud application if you are running CC)
  
  For more details about which other preferences you will lose, and backing them up, see:
  https://helpx.adobe.com/indesign/using/setting-preferences.html
  Scroll down to: Restore all preferences and default settings
  
  (Windows) Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.
  (Mac OS) While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.
- June 25, 2019 at 10:31 pm #117333
  
  Ken J
  Member
  
  Yep, this is cliché, but a simple restart of my Mac made everything work again, for me!
- September 30, 2019 at 8:32 am #14324016
  
  Brian Barth
  Member
  
  I have the same problem and restarting my mac also solves the problem, but only temporarily. I’ve reset preferences, quit out of chrome, checked system preferences keyboard preferences, don’t have a webroot security system … the only thing that works is restarting the mac. But I want a permanent fix. Every discussion I’ve seen online has not given me a solution.
- December 14, 2020 at 3:58 pm #14333519
  
  James Dempsey
  Participant
  
  Here it is December 2020 and this problem still exists in the latest version of ID. Random (and sometimes ALL) keyboard shortcuts simply stop working. Hitting the T key to switch to the Type Tool either doesn’t work at all, or switches for a half second before automatically switching to the Select Tool. Spacebar shortcuts stop working, etc.
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