Text won't allow hyperlinks

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    • #65879
      George Rose
      Member

      My client for a book job wants hyperlinks from every instance of “Appendix 1” in the text to the first page of Appendix 1, and so on for all Appendices. But in most (not all) places in the text, when I select the text “Appendix 1”, the option to create hyperlink is not available — greyed out in the hyperlinks panel.

      If I retype the same text in a new frame, I can create the link. And if I copy the original text that won’t link into a new frame, it still won’t link. So this existing text seems to have some attribute that doesn’t allow the hyperlink. There doesn’t seem to be an existing hyperlink, because Break Hyperlink is also greyed out.

      Have you ever seen this? Or any idea how to fix? Right now I’m looking at replacing every mention of every appendix in the book . . . .

      CS6 (verson 8.0.1), running on Mac OS 10.6.8.

    • #65885

      Mmmmm I love mysteries like this. ;-)

      Ideas/questions off the top of my head:

      – Make sure you’re working in Normal mode (not Preview) with Hidden Character showing and Frame Edges showing. If Frame Edges are showing, then you can see any tell-tale badges on the frames that may give you your answer. Like, maybe the text frame is locked? Has it been exported to InCopy (show an InCopy workflow icon upper left)?

      – Is the text on a locked layer?

      – Select the text “Appendix 1” and open the Story Editor … any special icons surrounding it?

      AM

    • #65887
      George Rose
      Member

      Hi Anne-Marie — You’re brilliant!

      I hadn’t thought of viewing in Story Editor (although I think there’s a training video where you mention how useful it can be for troubleshooting).

      Yes, the offending text is bracketed by icons that have a sort of infinity symbol, or maybe it’s a link symbol. If those do indicate a link, that link not showing up in the hyperlinks panel. And it doesn’t function as a link when I export to interactive pdf.

      These may have come in because I imported the client’s original Word file — although “it shouldn’t happen,” because I always import as unformatted text.

      Do you happen to know what those icons mean or how I can delete them en mass?

      It seems to me it would be a very useful feature to be able to incorporate a hyperlink into a style, so that every instance of text X would automatically include the hyperlink to page Y or url Z or whatever one needed . . .

      Many thanks!

      george

    • #83438
      Daniela Ambrosi
      Participant

      The same thing happened to me. It’s a link symbol, as I learned from this page https://helpx.adobe.com/indesign/using/editing-text.html#use_the_story_editor (under “Story Editor preferences”). I imported this text from a Word file, too.
      Now I’m working in Story editor, deleting the text between link tags and writing it again (cut/paste is ok).

    • #96274
      April Morris
      Member

      Thanks for the Story Editor tip! Had the same problem, but mine seemed to be a glitch associated with an ID generated table of contents. The hyperlinks existed, but weren’t visible on the hyperlinks panel. Your tip enabled me a quick fix…simply generate a new table of contents!

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