Truncated dialog box text

Ray Strydom

Learn / Forums / General InDesign Topics / Truncated dialog box text

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    • April 21, 2016 at 12:39 am #84164
      Ray Strydom
      Member

      Hi,

      Please can someone help or offer advice. This is driving me CRAZY!
      Every single dialogue box in InDesign has the text chopped off. It’s really frustrating, and I don’t know where I can fix this.

    • April 21, 2016 at 8:23 am #84173
      David Blatner
      Keymaster

      My first move would be to rebuild your preference files: https://creativepro.com/resources/faq#143

    • April 22, 2016 at 3:11 am #84199
      Ray Strydom
      Member

      David, thanks for your reply.
      I have followed the process to rebuild the preference files, but unfortunately I still have the same problem of the text being cut off in the dialog boxes. None of the Creative Suite applications have this issue. Is there a way for me to post screen shots?

    • April 22, 2016 at 6:23 am #84204
      David Blatner
      Keymaster

      The only way to post images here, currently, is to post them on another site (such as imgur.com) and then paste the URL here.

      That’s really weird. I hate to use the “reinstall” word, but it might come to that. But before you do that, I recommend logging into your computer on a different account (such as a Guest account) and running InDesign there to see if the problem goes away. If it does, it might be something else on your system.

    • April 22, 2016 at 7:16 am #84206
      Chris Thompson
      Member

      Mac or Windows?

      I might be barking up the wrong tree, but… I’ve seen similar odd things happen on Macs when there’s a variant of the OS font installed as an InDesign document font (or installed by font manager software). If you can turn off all “special” fonts installed for different projects, does the problem go away?

      Chris

    • November 22, 2016 at 10:19 am #90017
      Jared Shapiro
      Participant

      I’m having the same problem.

      https://i103.photobucket.com/albums/m155/botophucket_01/stuff/Screenshot%202016-11-22%2012.14.53.png

      This image is from the first panel in Preferences, but just about all the options are truncated. Luckily it isn’t so bad I can’t figure it out.

    • November 22, 2016 at 10:25 am #90018
      Jared Shapiro
      Participant

      Also, Rebuilding preferences didn’t work.

    • November 22, 2016 at 3:26 pm #90023
      Dwayne Harris
      Member

      As Chris said back in April, it could be a font conflict. I’m not sure what font InDesign uses for it’s dialogue boxes, but if it conflicts with a font you are using for a job (either via suitcase or something, or document fonts folder) that could cause it.

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