Comments on: Windows XP Service Pack 3 Breaks InDesign CS2 Pagemaker Conversion Capability

By: Stacey Dowd

Stacey Dowd — Wed, 26 Nov 2008 19:14:36 +0000

Thanks so much for the information on this issue. I am running the original CS InDesign on both my work PC on Windows XP and my home notebook on Windows Vista and had no trouble converting PageMaker 6.5 files on either for the longest time. First my notebook gave me that error message when I tried to open a PageMaker file. Recently my PC did the same thing. I contacted Adobe tech support online and they referred me to telephone support. Never once did they mention my problem could be linked to SP3. I was told my software “was too old to be supported. Did I consider an upgrade?”

I now know where the true InDesign gurus are and will become a subscriber.

By: Shair Khan

Shair Khan — Sun, 12 Oct 2008 08:11:52 +0000

the wrost thing about an internet article is that u have to look for it

I upgraded my xp to SP3 yesterday and now DW8 is not working so i searched google and found this article…

Anyways thanks. now i know never to do this again

By: Lavern Gingerich

Lavern Gingerich — Mon, 06 Oct 2008 21:20:07 +0000

Thank you for the information. I’m having the same trouble. Can’t open PM files in InDesign CS2.

By: Joe

Joe — Tue, 23 Sep 2008 16:25:09 +0000

Yeah, XP/SP3 doesn’t work with opening PM files in CS2 (that’s what I’m trying to do and why I found this site).

Nor does SP3 work with Dreamweaver 8 correctly.

We (a public school) just upgraded to CS2 last year and it’s not cheap for us to upgrade.

There is a reason to support open source…

By: Bob Levine

Bob Levine — Tue, 09 Sep 2008 18:11:29 +0000

If I remember correctly you can just go to the add/remove programs control panel and uninstall it there.

By: Helen

Helen — Tue, 09 Sep 2008 17:58:23 +0000

Does anyone have instructions for how to roll back to SP2?

By: Niko

Niko — Wed, 03 Sep 2008 21:55:08 +0000

Leinan, not to necessarily rebuke your fix, but we’re running IDCS2 4.05 here. Rolling back to SP2 was the only way to allow us to open our old archived CS and PM files.

I called Adobe Support in July when this problem first arose on a new computer and they had only just gotten an internal tech note then. The fixes they offered were:
1. Upgrade to CS3
2. Roll back to SP2

By: Leinan

Leinan — Wed, 27 Aug 2008 07:59:43 +0000

Hi again some M S SMith post this link to Adobe InDesign Forum and am trying to find my post there not with another post but can’t seem to find it now. Bob is there.

Regards,
Leinan

By: Leinan

Leinan — Wed, 27 Aug 2008 07:46:59 +0000

Hi all and Bob this seems may sound true but it’s not actually like that. If you are using IDCS2 v4 you should d/l the update v4.05 for that version and you will be able to open any PM7 files or lower. There is non related to SP3 update pack of Windows XP for that particular problem. Just another info.

Btw you may not believe me but if my memory is right i post this problem in Adobe InDesign forum. And also relay how i solve it.

You may try using IDCS2 v4.0 in clean WinXp SP2 and try opening PM7 files the same error will occur and try also using IDCS2 v4.05 in clean SP2 & SP3 respectively you will see that by using the update version for IDCS2 will solve the problem.

Regards,
Leinan

By: Bob Levine

Bob Levine — Thu, 17 Jul 2008 20:27:47 +0000

Looks like earlier versions are affected, too. A post today on the U2U forum from a CS user confirms it.