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Acrobat’s Adobe PDF Printer Replaced in Snow Leopard

You’ve purchased a copy of the new Mac OS X version, Snow Leopard (10.6), and installed it on your computer. But the Adobe PDF Printer installed by Acrobat Pro isn’t working. For example, an early poster in the Adobe Acrobat Mac forum reported:

Attempting to print to PDF via Adobe PDF 9.0 printer/driver causes the printer/driver to fire up and the progress windows indicates that distiller launches, but after that, the prompt for where to save the PDF to never appears and the file in the print queue disappears.

What you need to know is that in Snow Leopard, the Acrobat team replaced the functionality of the Adobe PDF printer with an Automator function in the Print dialog called Save as Adobe PDF. It appears in the PDF menu at the bottom of the Print dialog.

PDF menu choices

Choosing this option opens a dialog where you can select an Adobe PDF setting and choose to launch Acrobat or another PDF reader. (When you used the Adobe PDF Printer, you needed to discover that you had to choose “PDF Options” from the unlabelled popup menu in the dialog to make these choices. Alternatively, you had to choose the PDF setting in Distiller ahead of time. Now the options are much more obvious.)

Save as Adobe PDF Options

After making your choice, you’ll be prompted for a name for your PDF file and a location to save the file.

Why the change? An Adobe TechNote provides a brief explanation: “Mac OS X Snow Leopard (v10.6)’s enhanced security features prevent Adobe’s PDF Printer from functioning as it did in previous versions.” Leonard Rosenthol, Adobe’s PDF guru, provides additional details:

In a nutshell, Snow Leopard no longer supports the necessary OS features we need to install a Distiller-based printer.  It’s just as well, as that print path (of PDF->PS->PDF) is REALLY SLOW and full of a HUGE number of bugs for many years now that we couldn’t fix due to how the Apple printing system works. With Snow Leopard, you now have a new PDF Workflow entry (the things in the PDF menu in the print dialog) called ‘Adobe PDF’ which will convert the Apple-based PDF into an Adobe-based PDF using your supplied/chosen Job Options.  It does so via native PDF transcoding — no Postscript here!! So we still provide a method for creation of Adobe-quality PDFs, but it’s FASTER and MORE reliable!

A few more issues you should know about:

  • For this new feature to work, you must upgrade to Acrobat 9.1.3, the current version (or at least Acrobat 9.1). Acrobat 9.0 and earlier didn’t have this new capability.
  • If you upgrade from Leopard (Mac OS X 10.5) to Snow Leopard (10.6), the Adobe PDF Printer installed by Acrobat 9 Pro is not removed. You’ll need to remove it yourself. To do so, choose Apple > System Preferences > Print & Fax. Select the printer “Adobe PDF 9.0” and click the minus (-) sign.
  • If you install Acrobat 9 Pro new in Snow Leopard, and immediately upgrade to the current version (9.1.3), the Adobe PDF 9.0 print is not installed.
  • Inevitably, since this is a new feature (and I suspect not very well tested), there are glitches. On one of my computers where I installed Snow Leopard, the feature worked a couple of days ago. Today, it’s failing in the PDF creation process with a crash. There are other reports of this in a thread on the Adobe Acrobat Mac forum. (If I get information on workarounds to solve these crashes, I’ll post it here.)
  • If your printer requests that you use the largely outmoded workflow of creating PDF using Distiller, you’ll have to use the old method. First create a PostScript file, and then process it through Distiller to create the PDF file.
Steve Werner

Steve Werner

Steve Werner is a trainer, consultant, and co-author (with David Blatner and Christopher Smith) of InDesign for QuarkXPress Users and Moving to InDesign. He has worked in the graphic arts industry for more than 20 years and was the training manager for ten years at Rapid Lasergraphics. He has taught computer graphics classes since 1988.
Steve Werner

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167 Comments on “Acrobat’s Adobe PDF Printer Replaced in Snow Leopard

  1. Hi guys

    I (or rather: my Mac users – I am running Acrobat on Windows myself) am also experiencing problems.

    I have installed a fresh & clean 10.6 system, upgraded that to 10.6.2, then installed CS4 from the two DVDs (I won’t start a rant about the totally crap deployment tools for CS4).

    Now there is a shiny “Adobe PDF 9.0” printer – which does not work and should be deleted. Done.

    Thing is, from the Print menu, the PDF button display the pulldown menu, only there is no “Save as Adobe PDF” option :(

    Any idea how to get that menu option.

    Right now I have removed the stuff that did not work, and the stuff that should work is not there….

  2. I don’t find this method faster, or more efficient.

    I was able to make very small files (800K) from my Quark files (20 MB) before I upgraded to Snow Leopard and now the smallest I can get my InDesign files down to is about 2 MBs which is not enough for my purposes.

    Can anyone help me figure out how to crunch these files down more? I have about 3 font families I’ve embedded, each with the typical faces: normal, bold, italic, bold italic.

    Reduce File Size and PDF Optimizer have already been used on these files…are there any other settings or plugins or other options besides totally deleting the photos out of the document that would make them smaller?

  3. Hi Robert

    I’m very glad to see, that someone is trying to fix this unbelieveable Adobe vs. Snowleopard situation.

    Unfortunately your solution didn’t work. I’m using 10.6.2 and Acrobat 9.
    I copied the ADPDF9.PPD back to the suggested location. After the first try, I copied pdf900 and PDFAgent manually to the described locations and let the script run a second time. But still no success. Below you can find what I got in terminal running your script. I hope this helps in finding a solution.

    Last login: Fri Feb 19 08:13:48 on ttys000
    /Users/zisch/Downloads/10-02-17/pdfagent-0/INSTALL.sh ; exit;
    Bottlerocket:~ zisch$ /Users/zisch/Downloads/10-02-17/pdfagent-0/INSTALL.sh ; exit;
    Please enter your Acrobat version (7, 8, or 9):
    9
    Locating the original pdf900 backend in /Applications. Please stand by…
    Found the backend at /Applications/AddOns/Grafik/Adobe Acrobat 9 Pro/Acrobat Distiller.app/Contents/MacOS/SelfHealFiles/AdobePDFPrinter/pdf900

    Installing new backend as /usr/libexec/cups/backend/pdf900
    Backing up original file to /usr/libexec/cups/backend/pdf900.old
    Password:
    install: backend: No such file or directory
    Copying PDFAgent to /Library/Application Support/PDFAgent
    install: PDFAgent: No such file or directory
    Creating /Library/LaunchAgents/net.busysignal.PDFAgent.plist
    sed: net.busysignal.PDFAgentN.plist: No such file or directory

    Starting PDFAgent
    launchctl: no plist was returned for: /Library/LaunchAgents/net.busysignal.PDFAgent.plist
    launchctl: no plist was returned for: /Library/LaunchAgents/net.busysignal.PDFAgent.plist
    nothing found to load

    If the PDF printer is missing from your printer list, you need to create it.

    First, you need to locate the file ADPDF9.PPD. This may either be in a backup or on your original Acrobat CD.
    Second, you need to copy this file to /Library/Printers/PPDs/Contents/Resources using the command:
    sudo cp ADPDF9.PPD /Library/Printers/PPDs/Contents/Resources
    Third, you need to recreate the printer queue using:
    sudo /usr/sbin/lpadmin -p “AdobePDF9” -v “pdf900://distiller/” -P “/Library/Printers/PPDs/Contents/Resources/ADPDF9.PPD” -E -D “Adobe PDF 9.0”
    logout

    [Prozess beendet]

  4. Joachim,

    thanks for your bug report. Sorry for your trouble, it looks like the installer I cobbled together is to blame for this. I’ve improved it, you can now run the INSTALL.command using a Finder double-click and it will actually find its files.

    I haven’t had any feedback regarding Acrobat 9 or non-US installations, but I think it should work since the whole thing is really quite primitive.

    Regards,
    Robert

  5. Thought I’d share the solution to my missing “Save as Adobe PDF” menu option.
    I installed from DVD media, and those contain Acrobat 9.0.0. As soon as it is installed, Acrobat phones home to find out there is an update to 9.3.1 and goes downloading and installing – which is good in itself, because now you have at least a non-vulnerable version (well, ehm, not YET known to be vulnerable).

    I installed 9.0.0, then manually downloaded the update to 9.1.0 and ran it. This added the much wanted “Save as Adobe PDF” menu item. From there on Acrobat will update itself to 9.3.1 again, but the option stays there.

    Bottom line: the options ONLY seems to get installed when updating from 9.0.0 to 9.1.0.
    Directly updating to latest/greatest will NOT work.

    Pretty counter intuitive, but at least I know what to do now….

  6. It’s nice in a bad way to find people who are having the same aggro as me. Only I am using Illustrator CS4, OX 10.6.2 and I can’t save anything! I just switched back to Mac because I thought the CS4 issue was a PC failing. Ha! i can’t even save my work. I need to edit files to the customer’s approval, then send them a pdf but I can’t even save the file with the changes OR create a pdf. i’ve been no kidding, trying to solve this for about 35 hours so far this week. And haven’t been able to turn out one piece of finished work! It crashes. I’ve contacted Apple and Adobe and looked at every forum under the sun. I really, really hope to find an answer, since I passed the old PC down.

    I don’t even know what a ppd is, much less where to put it, but I downloaded what was linked… I’ll try anything at this point, short of human sacrifice.

  7. OK – based on the advice here, I saved an Illustrator file as an eps file. YAY! didn’t crash! Then I opened Distiller, selected pdf/x-1a-2001 and after a good amount of time, received this message:

    Acrobat Distiller 9.3.0
    Started: Thursday, February 25, 2010 at 10:25 PM
    Adobe PostScript software version: 3018.101
    CID support library initialization completed.

    Error in /Library/Application Support/Adobe/Adobe PDF/Settings/PDFX4 2008.joboptions:
    /CheckCompliance out of range
    Distilling: Madness R3.eps
    Start Time: Thursday, February 25, 2010 at 10:30 PM
    Source: /Users/christyphelps/Documents/Tay/Flyers/Basketball/March Madness R3.eps
    Destination: /Users/christyphelps/Documents/March Madness R3.pdf
    Adobe PDF Settings: /Library/Application Support/Adobe/Adobe PDF/Settings/PDFX1a 2001(2).joboptions

    PDF/X Compliance Report

    1. PDF Compatibility

    [Violation] The PDF Compatibility Acrobat 6.0 (PDF 1.5) is not permitted for PDF/X compliant PDF files.

    2. Summary

    Warnings: The total found in this document was 0.
    Violations: The total found in this document was 1.

    This document does not pass PDF/X-1a:2001 compliance checks.

    %%[ Warning: Did not pass PDF/X compliance tests. No PDF file produced. ] %%
    Distill Time: 584 seconds (00:09:44)
    **** End of Job ****

    Help?

  8. The pdf printer is no longer available and I am running a virtual windows machine on my MAC. The virtual machine doesn’t have the Mac OS ‘create pdf’ option when you print – and the pdf printer that i thought I would be able to use is not there. Any suggestions?

  9. I tried the “Save as Acrobat PDF” route. After a couple of dialogue windows were answered, an error message appeared and the Acrobat PDF file was not printed. At the moment I cannot print Acrobat 9 pdf files by any route. I have to print PDF by Preview, then open Acrobat Pro 9 to reduce file size, etc.

    Any suggestions, please?

  10. I found a pretty easy solution for printing booklets, although it requires getting a PlugIn for InDesign. It’s called InPlate and you can find it at http://www.croptima.com

    It works if you can export a PDF file – maybe the problems with that have been resolved – it’s several months after most of these comments. So, I exported a PDF file, then opened it using the Croptima InPlate PDF Placer (Croptima InPlate shows up as a menu option). It opens as an INDD file which it can then imposition. That file in turn needs to be exported as a PDF.

    If you try to imposition the original document it will work unless you need pages numbers to stay put.

    The PDF looks bad when you open it in InDesign, but the final PDF output looks fine.

    What a relief to find something that actually works! BTW, this was all done for a B&W document, but I imagine it will work for color docs as well. Good luck.

  11. My printer requires I go through PS files before making a PDF. Well, even in InDesign, I cannot access the Adobe PDF printer because it has complete disappeared.

    I have three print books to format, which I can do, but if I can’t get “print” them to the specs of the printer, I’m screwed.

    What do I do now?

    Marci

  12. Okay. After my computer guru husband read this, we were able to reinstall the printer driver.

    Thank you and I apologize for the desperate post. I’m on a tight deadline, and not being able to print to PS to my printer’s specifications freaked me out.

  13. Hi all.
    This is how I adjusted to this awfull thing Apple did with removing PDF printing.
    I do NOT trust SAVE AS (in Illustrator), nor EXPORT (in InDesign). The PDF files created that way are larger then the ones done trough distiller (while using same distiller options), and there are some issues with fonts. I do not have time to double check created PDFs. I have to trust the worflow.

    Thats why I:
    ? added virtual printer
    ? use virtual printer in aplications to print .ps file into a folder IN
    ? folder IN is watched folder used by ACROBAT DISTILLER (in wich I had set the distill options)
    ? after distiller processes .ps file PDF is then created in OUT folder
    ? I added folder action for that folder to automaticaly move all content to the desktop.

    That way I acutally have the same thing, since I automated part of the process.

    Hope this helps
    T

  14. If you don’t have Acrobat as a printer then how can you set page sizes that your other printers cannot handle.

    Adobe pdf does not appear in my workflow list but pdf-x seems to be the same.

    Some times it crashes a lot.

    Where are the options to set various parameters in the pdf file or are these set in the distiller prefs. If so how can I then access distiller profiles.

  15. I’m on Snow Leopard, using InDesign CS3 and trying to print to a Xerox but InDesign keeps hanging up before I can get to the print dialogue box. Any ideas?

  16. Hi,

    Can some one let me know about Indesign to PDF conversion via PDF x 1,2,3 printing also which Adobe version is compatable with CS3

    Regards,
    Muhammad

  17. I am in the same boat as those above writing about printing booklets to a PDF. Since Adobe removed the ability to save a file into a booklet in CS3 (you can only print it) then printing to a PDF was the workaround. Now the workaround doesn’t work in Snow Leopard because Adobe’s Save as PDF workflow doesn’t work in it’s own programs. I am testing CS5/Snow Leopard out at home, we are at CS3/Leopard at work. I will not be suggesting the upgrade, we do too many books to justify the loss in feature.

  18. Bless your heart Jinny Coyle.

    I was going crazy trying to print a darn booklet. Choosing PostScript under Printer in Print Settings worked beautifully. My then Distilled PDF was imposed and printed correctly.

    I sure wish Apple and Adobe would quit worrying about who did what to whom first. How embarrassing.

  19. It’s all very well saying “create a postscript file” and then run through distiller, but when you can’t print to postscript any more then Indesign will only “export” eps files of your document but all as separate pages!!!!! Useless!! Then you have to gather them all up into one document. The advantage of printing to postscript to create your ps file is that you had a lot more control over the end result and the ps file could be a multi page document

  20. I’ve run into the same problem with CS5 under Snow Leopard. With CS4 under SNL, I could replace the ADPDF9.PPD, but under CS5, even when I replace the ADPDF9.PPD it doesn’t get recognized. If I choose the generic postscript printer option, it doesn’t recognize custom page sizes like the ADPDF9.PPD did. Instead, it cuts of my document.

    My workflow absolutely requires postscript files to be distilled since I produce alot of newspaper ads for papers with 20yr old RIPS (seriously).

    Does anyone have a solution that allows CS5 under SNL to write a proper postscript file????

    Anyone else notice the connection that SNL is also an acronym for a popular comedy show?

  21. I have the 2010 macbook pro, with snow leopard. I almost went insane with this absurd problem, when i needed to print a booklet. I was using the cs5, and tried every manner to do it, but run in the same problems, no pdf, postscript with limited page size, and so on.

    I had to install the cs4, and then download the adobe pdf printer driver, then print a postscript file using it, and finally converting pscript to pdf using the image viewer on mac.

    What a waste of time. This is what happens when a company doesnt have any competitor, they do this huge bloopers, and we dont have any other way to do the stuff we need. I should never rely on only one software…

    anyway, really really thanks everyone here, you guys were so helpful, and i menaged to print the portifólio on time.

    greetings from brazil,
    fulvio

  22. Short description to the workaround Solutions
    —————————————————–
    1) Usual workaround for printing with Distiller under SL and InDesign CS4:
    Copy the PPD called “ADPDF9.PPD” (download-link here in this topic) to Library/Printers/PPDs /Contents/Resources/en.lproj

    Works for CS4. Problem: Does NOT work for CS5.

    2) Workaround for InDesign CS5:
    – Go to Applications/Adobe Indesign CS5/Presets
    – Create a folder called “PPDs” (attention: foldername is case-sensitive!)
    – Copy the PPD called “ADPDF9.PPD” (download-link here in this topic) into this folder.
    – PostScript Printer will be useable within InDesign CS5

    Hope that helped and clears up all questions so far.

    Cheers, hi2hello

  23. hi2hello said:

    Workaround for InDesign CS5:
    – Go to Applications/Adobe Indesign CS5/Presets
    – Create a folder called ?PPDs? (attention: foldername is case-sensitive!)
    – Copy the PPD called ?ADPDF9.PPD? (download-link here in this topic) into this folder.
    – PostScript Printer will be useable within InDesign CS5

    WORKS PERFECT
    Thanks so much for this workaround

  24. Ok… I can appreciate the fact that Apple changed the way the print drivers work, but the current option doesn’t appear to have anywhere near the functionality of the old method.

    There are a couple print shops my company works with that require us to create color separations for them simply because they have old equipment and they physically can’t do it from a composite pdf. No problem with the old method: Print to PDF, choose separations under the output options, and its good to go.

    Now, I did read most of these replies, and it seems like the consensus is to print to a postscript file and make a PDF with Distiller. Sounds good, but the problem is the drop-down menu to choose color output is grayed out! I physically cannot choose Separations with any method.

    Anyone have a suggestion?

  25. This is a resume of my problems and a workaround to create a PDF with Illustrator CS5, Acrobat 9 and Distiller in Snow Leopard.

    Problems I found:
    1. In Snow Leopard, Acrobat will not install the PDF Printer due to incompatibilities .
    2. The Acrobat PPD will not also be available from the print dialog in Illustrator.Without this PPD you can not set a custom paper size freely.
    3. The new option that Adobe provides in the printer dialog: Save as Adobe PDF seems to be incompatible with Illustrator. I get this message The Save as PDF options in the Priner Dialog are not supported.

    Solution:
    1. Get the Acrobat 9 PPD file wich is inside the Adobe Acrobat Pro app (show package contents) > contents > MacOS > SelfHealFiles > AdobePDFPrinter > PPDS > Contents > Resources > en.lproj > ADPDF9.PPD

    Or alternatively you can also use this PPD file from Adobe.

    2. In the Print dialog of Illustrator choose:
    – Printer: Adobe Postscript File
    – PPD: Other (Acrobat Distiller) ..and browse to the PPD file.

    Now you can choose any paper size and save a .ps file that you can later open in Distiller to create the PDF.

    Hope this helps,
    gelo

  26. Hey guys,

    There is a workaround and I just did it for the third client this week a few moments ago.

    Too busy to write it all down now, but email if you want to know and I’ll let you know.

    And distilling is SO NOT ANTIQUATED. I cant’ believe he wrote that. It’s still the only way to be sure a PDF comes out perfect for print purposes every time.

    Oh, what a tangled web….

    Hope it helps.

    Kevivn

  27. Kevin, I need your help please! I work in my company’s IT department and we have many users in our Creative Design Department that have been upgraded on iMac machines from Mac OS 10.5 to 10.6. They are using Adobe CS4 Design Premium and have ran into the same issue that everyone else in the forum has with PDF’s . I know you have a workaround available, and I would love to utilize it to get our users back to where they need to be. Any help you could provide would be much appreciated.

  28. I’m unable to print to a PDF from InDesign CS4 and just tried this workaround after updating to Adobe Acrobat 9.3.3 (I am working in Snow Leopard). My print dialog box does not exactly look the same as your screenshots. I see the following buttons at the bottom: Page Setup, Printer, Save Present, Cancel and Print. There is no direct button for “PDF” So, to get there, I click on “Printer” and see a new print dialog box come up where I can now access the “PDF” drop down, “Save as Adobe PDF” command. However, that’s where things stop for me. I am not getting any additional pop-up box allowing me to select an Adobe PDF setting and launch Acrobat. Nothing further happens at all. Hoping there is a solution out there!

  29. I am using 64-bit snow leo 10.6.4 and have fully restored my Adobe Printer using PDF Agent 0.5

    (I am using Acrobat Pro 9.3.4.)

    Finally I can continue to send the raw postcript source through distiller in the OS X print dialogue and have a pdf show up on my desktop. I use a book app that has a custom print dialogue, and due to incompatibilities has removed all of the PDF drop down menus.

    PDF agent is located here. http://www.busysignal.net/pdfagent.html

    This wonderful little script will re-install your printer driver for Acrobat 7, 8 or 9. Here are a few notes that led to my success.

    You need to disable the built in Acrobat Self Healing. Googling pointed me here, http://adamac.org/disable-acrobats-self-healing
    those steps worked perfectly.

    Second, after you run the Install script, you will need to follow a few more directions to return the printer to your system preferences. These are detailed at the end of the script, just follow accordingly. The first 2 steps worked, but the 3rd gave me an error about incorrect file type. I just manually copied the AdobePDFPDE900.plugin myself, and it worked perfectly.

    Viola, pdf postscript distiller printer back in the system preferences print panel.
    Works perfectly!

    [As a side note, the reason adobe ripped out the pdf printer is disturbingly simple. Apple removed the ability for CUPS to save files in the users home directory in 10.6. This was a security improvement so that malicious CUPS exploits couldn’t overwrite the users home directory files. Unfortunately Adobe print saves the pdf file it generates to the desktop, which is in the users home directory, so without the cups support to write the file, adobe print was left without anyway to save what it had just generated. Apple wouldn’t change this (rightfully so), and Adobe wouldn’t spend the resources writing a workaround, so it incorporated a half-assed fix that disregards the entire postscript transcoding process, and instead, uses the plain apple ‘save as PDF’, and then wraps it in the Acrobat specific file structure .

  30. Gelo, your link: ‘Or alternatively you can also use this PPD file from Adobe.’ is for Windows, not Mac…

    I have exactly the same issue as the above posts with Quark 8.1.6.2, used to make a .ps file, go to Distiller then PDF (through Acrobat Pro 9.4), then upgraded to Snow Leopard, and the rest is history…

    Also, when you say ‘Solution: 1. Get the Acrobat 9 PPD file wich is inside the Adobe Acrobat Pro app (show package contents) > contents > MacOS > SelfHealFiles > AdobePDFPrinter > PPDS > Contents > Resources > en.lproj > ADPDF9.PPD’, what do you then do with that file?
    Thanks.

  31. We process all our advertising pages by creating PS files and distilling. When we upgraded to Snow Leopard, all our Adobe PPD’s annoyingly disappeared. And we’re not big fans of exporting PDF’s directly as we like to be in control and sometimes edit the PS files.

    To fix this, all I did was get the Adobe DPF 9 ppd (ADPDF9.PPD) and put it here: Library > Printers > PPDs > Contents > Resources > en.lproj > ADPDF9.PPD

    It now works as good as ever!

  32. To get the Adobe Pdf 9 PPD visit the adobe website (*.com) and search ?cpsid_85257″ – there you find the PPD under the topic “Error?” , but after saving the file by right mouse click, you receive the ADPDF9.PPD.txt.
    All you have to do now is: create a new folder “PPDs” in */applications/Adobe InDesignCS*/Presets/

    save the ADPDF9.PPD.txt in the new folder PPDs and make sure you delete the suffix .txt

    finish!

    No everything works like ever!

    This is the official way to do it, supported by ADOBE

  33. This is all very well but, using this ‘workflow’ Word TOCs no longer convert into TOCs in Acrobat files, instead they’re rendered as dumb .pdfs, much like when made via Apple’s Quartz. All of which which begs the quesiton, what’s the point of Acrobat?

  34. @loz. If you want things like TOC and other live effects, you’ll need to export. This is nothing new.

    Printing to PDF is something that is only necessary in very old workflows and is certainly not needed for PDFs that will be viewed on screen.

  35. What’s an ‘Apple-based’ pdf exactly?

    In Rosenthal’s quote at the head of this page, he says:
    ‘With Snow Leopard, you now have a new PDF Workflow entry (the things in the ?PDF? menu in the print dialog) called ?Adobe PDF? which will convert the Apple-based PDF into an Adobe-based PDF.

    Is he saying that one needs to make a PDF in order to make a PDF?

    I don’t get this. Can somebody clarify?

    Thanks.

  36. Hi Steve,
    Thanks for your help!!!

    I work in quark as well as all the other adobe products. When in quark, to make a pdf, I just go to print and select the pdf driver in the set up drop down but it’s not there. How do I get it to show up? It’s not at the bottom of the print dialog box like you mentioned above.
    The box which says: “PDF printer description file is not currently installed”

    Thanks!!!
    Glenda

  37. Harley: When you choose that option from the menu, Apple’s OS makes a PDF, and then Adobe rewrites it according to the job options you choose.

  38. @Bob Levine

    Does that mean I have to use Acrobat for Windows then? to my knowledge there’s no export functionality with Office Mac (unless introduced in 2011).

  39. Just bought my first mac, full version of CS5, just discovered I can’t print a two page PDF from an excel (customer invoice) spreadsheet with two worksheets, which I need to do about thirty times a day :-(

    Looks like mac still isn’t for business. Where’s that old PC I threw in the bin?

  40. @Mark H: I’m not sure how your issue has anything to do with InDesign or this blog post. Hm. Sorry to hear about the problem, but I doubt it has anything to do with the Mac either. But I do encourage you to try printing from both Adobe Acrobat and OS X Preview (two different programs). Or did I misunderstand, and you’re trying to place the PDF inside InDesign and print it from there? If so, check out the link to our forums above.

  41. orielwen,

    Harley: When you choose that option from the menu, Apple?s OS makes a PDF, and then Adobe rewrites it according to the job options you choose.

    Many thanks for the clarification. But doesn’t reprocessing a PDF like this create additional margin for error, being that you’re now relying on two ‘translators’ in order to arrive at an Adobe formatted PDF?

    Presumably, it’s Acrobat that reprocesses the Apple PDF and converts it into an ‘Adobe PDF’, so what if you don’t have Acrobat installed? Can you not then create an Adobe PDF?

  42. Here is my problem and how the smart asses at Adobe are tying to short cut thing changing the way things have been done for year successfully.

    Spend over 4 hours on this now with no real resolution in sight other than to delete all Adobe Acrobat off my system. Tried 9.4.1 and 10 which no longer seem to have a PDF printer in the System Preferences-> Printers also known as a virtual printer, very simple and easy to use.

    Problem: I have 20 images all of various sizes that I was able to combine very easily into a PDf.

    Choosing fit to page size to window or printable area works well, now how to save this so that when I open it on any other device past the second page being 200% smaller or the first page being 200% larger.

    The solution previously would be to print to PDF and fit to printable area. But oh no someone at D#^@^#&# s at Adobe know better. In Arcobat non of the OSX print option work either, seems Adobe are more like what Microsoft use to be like, its our way or the highway.

    Well Adobe you can stick Flash where the sun does not shine.

  43. If it’s more reliable even with some glitches then i’d hate to imagine how crappy the previous version was. Thanks for the heads up for this though. Great post.

  44. I’m new to the MAC world having just purchased a MACbook PRO and CS5. I still have my Windows 7 with CS4. On the windows platform I could take a gigantic file and distill it down into a teeny tiny pdf – under 100K that still looked great. The new MAC save to pdf just isn’t as clearcut to change resolution – unless I’m just not seeing it. I often want to take a 600ppi file and print it to 72ppi for web display and easy of sharing. This just isn’t happening in the new MAC version.

    You guys have been at it for a couple years now. Am I missing the great secret here?

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