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This article is from February 14, 2008, and is no longer current.

InDesign CS3 vs. Leopard Status Report

89

In the continuing soap opera revolving around whether InDesign CS3 is compatible with Apple’s latest operating system version, Leopard, a new chapter has been added, but the serial continues. On Monday, February 11, Apple released the latest update to Leopard?10.5.2. While it included a very large number of bug fixes and enhancements, it does not appear to have fixed some InDesign CS3 incompatibilities. We covered these issues in our last posting on the subject.

In brief, there are two issues which occur:

  • Users are unable to hide InDesign either from the menu command or by using the Cmd+H keyboard shortcut
  • Some users may experience unexpected quitting when using the Place, Save, Save As or Export commands intermittently using either the OS or Adobe dialog boxes. (This is referred to below as the “NavSvcs” problem.)

Our friend Tim Cole, InDesign evangelist extraordinaire, has been keeping us up-to-date on the situation. In his posting today (February 14) he reports:

Anyone having problems with InDesign on Leopard will have observed by now that the 10.5.2 update doesn’t fix the NavSvcs or Hide problems. From what I’ve been able to learn from our own technical people, the changes necessary on Apple’s end to fix the NavSvcs problem involves a re-write of the relevant portions of Leopard’s code, and as such it’s an involved process. That along with competing priorities accounts for the absence of that fix in 10.5.1 and 10.5.2. Unfortunately, no word yet on when Apple anticipates delivering this fix.

Personally, I’m testing InDesign CS3 in Mac OS X 10.5.2 on two computers?a G4 PowerBook and a G5 iMac, and, while I’ve experienced the problem of not being able to hide InDesign, I can work around that pretty easily. I have not had a problem of unexpected quits in InDesign CS3 on those computers.

For those who may be experiencing the quitting problem, Tim suggested in one of his earlier postings that uninstalling Version Cue may help the problem.

I’m considering installing Leopard on my primary computer, a MacBook Pro, but have held off for more testing. This would be a good place for others to share their experiences with Leopard.

Steve Werner is a trainer, consultant, and co-author (with David Blatner and Christopher Smith) of InDesign for QuarkXPress Users and Moving to InDesign. He has worked in the graphic arts industry for more than 20 years and was the training manager for ten years at Rapid Lasergraphics. He has taught computer graphics classes since 1988.
  • Jeff says:

    So..what’s the easy fix for not being able to hide InDesign?

  • Steve, do you know if the Leopard update fixes the Acrobat problems (notably the can’t-print-to-distiller from print dialog box issue)? Wasn’t that the big Acrobat problem?

  • Steve Werner says:

    When I want to leave documents open in InDesign, I minimize them (Click the yellow minimize button, or press Cmd-M). Then I Cmd-Tab to the other applications, or Option-click on the Desktop to view the Finder.

  • Steve Werner says:

    I probably should have mentioned that, but the Acrobat 8 problems with “can’t print to distiller” and the Adobe PDF printer were fixed with the Acrobat 8.1.2 update a couple weeks ago.

  • MRD says:

    I had a problem with quitting early on, but haven’t noticed it much since 10.5.1. I could swear Indesign hid after I installed 10.5.2, but when I tried just now, it didn’t. I wonder if the graphics update (which I installed a day after 10.5.2) undid the changes. FYI I’m running a 1.83 GHz Macbook Pro. The problems are an annoyance but even the unexpected quitting hasn’t caused much trouble as it always autorecovers where I left off.

  • Steve Werner says:

    What seems to happen with me is that when I restore (throw away) preferences, or if there’s a new install, the hiding behavior seems to work at first. But after I save my own preferences and/or set up workspaces, the hiding ability is lost at some point. I haven’t been able to detect exactly what the trigger is.

  • Wa Veghel says:

    I must say, after uninstalling version cue (just for the sake of trying it) I can search in the opne/place/save dialogs without problems or hangs. (Although VC3 is removed, you can still set ‘Use version cue’ in the InDesign preferenses and use the Adobe dialog).

  • Wa Veghel says:

    oops, some typos in the mail above

  • Anne-Marie says:

    Thanks, Steve, for the timely update.

    I wonder if the NavSvcs problem is only an issue on Intel Macs. (Since you said you were just testing it on Power PCs and hadn’t encountered the prob.)

  • Piers Le Sueur says:

    Interesting – I am running IDCS3 on a 24″ Intel iMac, OSX.5.2 and I have had no problems with ID crashing nor do I have a problem with being able to hide InDesign.. interestingly I discovered that it won’t on first opening the app – but if you close and re-open it the hide works.

  • Piers Le Sueur says:

    Ooops forgot to mention – I’m not using version cue – I didn’t bother to install it.

  • Tim Cole says:

    Anne-Marie, the crash logs submitted by users appear to indicate that the NavSvcs problem occurs much more frequently on PPC machines than on Mactel boxes.

  • Polly says:

    I am on a G-5 OS 10.5 and InDesign crashes when trying to export or save a file. Fortunately, it only happens every now and then – annoying but tolerable. Wondering if I should upgrade to 10.5.2.

  • Tim Cole says:

    Polly, if this happens while you’re in a dialog box (or trying to get into one), then 10.5.2 isn’t going to help. That’s probably the NavSvcs problem we’re talking about here.

  • Adam Jury says:

    Oddly enough, this problem didn’t manifest at first when I installed 10.5 on my G5 — it waited a couple weeks to start showing up, but once it reared its head, it happened almost every time I went to place a file or invoke the file dialog in any way.

    I wiped the computer and reinstalled from scratch, and that time around the problems started immediately. I went back to Tiger that night.

    On my laptop, a MacBook Pro, I don’t use InDesign near as much but so far I’ve had no problems with 10.5 through 10.5.2.

    Very frustrating — I have a few other minor quibbles with 10.5, but I’d love to be using it on my produciton machine.

  • Scott Gittlitz says:

    Like Piers Le Sueur, I have not had any problems hiding or crashing with IDCS3. Using 10.5 through 10.5.2 on Intel iMacs, Mac Pro and Macbook Pro.

  • Nye Hughes says:

    I’ve also been been frustrated with the NavSrvs problem since updating to Leopard (G5 Tower). It is all very well for Adobe to blame apple. However, as this problem does not affect any other CS3 program, or indeed any other program I am running, I can only conclude it would be possible to release an Indesign update that would fix it. I wonder how long the engineers at Adobe and Apple going to play the blame game whilst users are left mopping up after continual unexpected quits?

  • Dennis Quant says:

    I found a workaround for the NavSvcs problem (G5 PPC) from another website.

    The trick is to go to PRINT, click on the PRINTER button and then do a SAVE AS PDF from the pull down menu. A Save window will come up, you can then just Cancel your way back and all NavSvcs issues disappear. Saving, exporting, placing images all work without a hitch.

    You just have to remember to do this first thing in the morning!

    It seems like accessing the finder this way solves the crashing issue.

    Hope this helps.

  • Shad Eiland says:

    I am running 4 g5’s 1.6 ghz with a clean install of 10.5.2 and 3gb of ram and I never installed Version cue. I am having a huge issue with indesign crashing on all 4 machines. It just seems that some are worse than others. The only temporary fix I can find is trashing the indesign prefs and then it works okay for a bit then it starts back up after a few days.,

  • Eric says:

    @Dennis Quant

    That has to be the weirdest workaround i have read in a long time!

    ah! ah! ah!

  • Dan says:

    This NavSvcs problem with IND CS3 has left me “dead in the water” on my G5 iMac. In my attempts to get back up and operating I did uninstalls of InDesign, Acrobat Pro, and Version Cue, per suggestions I found online. I did not reinstall VC. I did the uninstall of Acrobat Pro because in the last update (8.1.2??) the update failed. This failed update seemed to coincide with the problems I was having with IND. So I did a reinstall of IND and Acrobat. Now IND will not even launch. Anybody have a clue as to what I should do?

  • Paul Perton says:

    Work around for ID CS3? I’ve had the quitting hassles – seems to me that if you open the document from ID’s opn dialogue and not by clicking on an icon in the Finder – it will open then save and save as OK.

  • Rob says:

    I can’t see that being unable to hide InDesign is Apples problem …
    … all my other applications are able to hide and if I set Ctrl+h to hide InDesign in my keyboard shortcuts, that works fine too?!

  • Ask says:

    I´m running 3 G5 macs which crashes when printing, exporting, placeing… in IDCS3. I´ve tried most of the tips and tricks supplied by Adobe and the tips in this column. Any news about this problem?

  • sholby says:

    I’ve had the NavSvcs issue from day 1, on a 1.5 G4 PB.
    In 10.5.1, the “FixVCUIFramework” applet workaround worked for me. However, this does not work on 10.5.2, and neither did uninstalling Version Cue (which i never use anyway).

    So i’m (VERY) thankful for Dennis Quant’s posted workaround. Weird as it is, it works!

    Let’s hope Adobe finally issues a fix for this, and doesn’t wait for CS4!

  • I’m having another InD3/Leopard 10.5.2 problem… If i alter the paragraph settings (indent) using the palette often the previous setting pops back in, and frequently the line of type i’m working on disappears. InD sometimes also refuses to yield to another program when i command-tab… it just pops back to Ind. It takes command-tabbing 3 or 4 times to get the other program to “stick.”

  • Lis says:

    I’m working on a G5 and experiencing intermitent crashes when saving, importing and exporting. Once it does it once, it just keeps happening, even after a Restart. My way around it is to open InDesign and create a new blank document and save it to the desktop. It saves fine and then I’m able to work ok. Weird, but I’ll continue doing it if it works!

  • Alfonso says:

    Thanks Dennis Quant and thanks sholby for pointing out his post. His recommendation is the only one I have found out to work. It is not the answer but at least I don’t crash anymore. Dennis’ post is a few up but here is the direct link.

  • Steve Werner says:

    Thanks to everyone who has been responding to this thread. Thanks especially to those who have posted workarounds.

    Since I posted, after testing further on my test computers with 10.5.2, I installed Leopard on my primary computer?a MacBook Pro.

    My experiences with this have been the same as on my other two computers. I cannot hide InDesign, but have had no problems whatsoever with saving, exporting, etc.

  • Kim says:

    this article helped me a lot but i’m having a problem with a missing plug-in now on Leopard that i didn’ have in Tiger. i now can’t place any PDF files and the ones i had placed in an old file created in IDCS3 on Tiger don’t show up now in Leopard. any ideas?

  • Steve Werner says:

    Kim,

    I’d try uninstalling and reinstalling InDesign. To uninstall CS3 applications, go to Applications > Utilities > Adobe Installers. Open the installer (InDesign CS3 or Adobe Creative Suite) and there is an option to remove the application (or component for the Suite). Then reinstall again using the installer (you’ll need your DVD for this as well).

  • Kreldo says:

    This just worked for me:

    1. Deleted the “Version 5.0” folder in my user folder’s Library > Caches > Adobe InDesign>Version 5.0

    2. Deleted SING.InDesignPlugin

  • joel says:

    I have been testing a new 2×2.66 Intel Mac with 5 GB of RAM and CS3 (ID 5.0.2). I was having some minor intermittent crash issues under 10.5/5.0 and then upgraded to 10.5.1 and 5.0.2 and disabled Version Cue. All crash issues seem to go away but I’m not sure which variable was the fix. I wish I had more time to troubleshoot…

    Anyway, does anyone have any feedback on going over to 10.5.2 if a user isn’t experiencing problems? From these responses and the ID forums, I get the impression the results are mixed. I’m tempted to test it…and tempted to avoid it.

  • Allan says:

    Besides the hiding issue with InDesign and Leopard, I also had an issue with installing new fonts on the system when working on a specific project. InDesign would not recognize any font that did not come already installed with Leopard. I’ve returned to Tiger eagerly waiting to be assured that Leopard is ready for a working designer.

  • Thomas says:

    We have installed 15 new 2.8 Mac Pros with 10.5.2 and CS3 without VersionCue and they seem to work fine. (not in production yet)

    But have just discovered that a printing error, that seems to be related to 10.5.x. From InDesign when printing e.g. 4 pages (A3 or A4) the first page comes out correct – the following pages are rotated 90 degrees different that the first page.
    If you print the pages separately (one-by-one) the orientation is fine.

    If you export a PDF a print all of the pages – it prints fine. If you print the same document (on the same mac and 10.5.x) in InDesign CS2 it prints fine. Wired

    The printers are Konica-Minolta C6500 and C450 (we have 11 of the printers and have tried all of them) with EFI Fiery rips, fully updated.
    It does seems that others have the same problem from Xerox and some Canon printers.

    Anyone that have clue to this?

    Thanks

    Thomas

  • Cesar says:

    Thomas,
    I have the very same problem with an EFI Fiery plugged to a Canon ImagePRESS C1. The support guy tested this very same situation with a series of configurations, and guess what? It only occurs with Intel Macs running on Leopard. Before Leopard, I had no problem at all using this very same printer and version of InDesign.

    Now I don’t know whose fault it is: the driver’s or Apple’s.

  • Thomas says:

    Cesar,

    I did find a workaround:

    Use the Page setup button in the print windows in InDesign and select the pagesize there.
    And choose “Defined as Driver” in the Setup window in InDesigns print window. Then it works.

    Strange :) but it works

    Thomas

  • Geoff says:

    i had both these problems so i uninstalled and reinstalled CS3 and reinstalled everything except Version Cue… but i still had the same problem. so i went into the Indesign preferences/File Handling and unchecked Enable Version Cue… so far everything is working fine. when i Enable Version Cue it starts to crash again… and when i leave it Unchecked everything works as it should…

  • pethr says:

    My 10.5.2/ID 5.0.1 setup became so hopeless that I was forced to reinstall CS3. Before that apple + space for zoom stooped working in ID, hiding stopped working and I had other issues like not updating Acrobat and so on. After reinstall I still can’t export for web in PS, but ID hides, still doesn’t crash (I didn’t have this problem even before reinstall) but otherwise it’s working great. PS issue is probably problem of my language version because I haven’t seen it mentioned anywhere.

    On a separate note. ID hides on some computers and all other apps are hiding just as expected. I can’t believe it’s OS X issue. I’ve said it before and still believe it, Adobe should try much harder to fix this mess. May be Apple is at least partly to blame but IMO most of the burden is on Adobe’ shoulders.

  • Markus says:

    Concerning NavSvcs: I followed the advice of Paul Perton: “if you open the document from ID?s opn dialogue and not by clicking on an icon in the Finder – it will open then save and save as OK.” And it worked. Many thanks Paul!

  • I usually paste vector elements into Indesign from Illustrator, so i can use Indesign swatches, tweak them, etc in Indesign, I don’t want to place them in Indesign because I need to be able to change the colors on the fly, So last week we updated to Leopard,and all of a sudden, when you past it into Indesign from Illustrator, it places it for you, its not editable vector, its like a placed jpeg. Annoying!

  • Boy, did I have no fun with 10.5.2. Once I installed it, only a few programs would launch (Illustrator OK; ID and PS no good). After an hour on the phone with Apple support tossing off routines to try, nothing worked. So they told me to Archive and Install. I did that, and everything was working. So now that I had a relatively clean install, I tried the 10.5.2 Combo upgrade. And *all* my problems returned. Another A&R and I’m going to hold off on 10.5.2 until there’s a 10.5.3!!

  • Jeff Hirsch says:

    Here’s what works for me…

    I too have been plagued by the NavSvcs bug under 10.5.2 and ID CS3. (Dual 1.42 PPC G4 for those curious.)

    This is NOT a problem that will be solved by a reinstall of CS3 or Leopard.

    This is a fundamental bug that Adobe and Apple are both aware of. (See: https://blogs.adobe.com/indesignchannel/2008/02/indesign_leopard_update_vii.html#comments for more details)

    However, I have had some luck with the following method when I’m crashing hard on every open/place/save dialog box.

    1) Delete IDCS3 prefs. (You can hold down CMD-SHIFT-CNTRL-OPTION on launch to do this.)

    2) Go into ~/Library/Caches and delete the contents of the Adobe and Adobe InDesign folders. (For those who don’t know, “~” denotes your home folder.)

    This usually gets me up and running again until things get wonky. Not perfect, but it does get results fairly consistently.

    Hope this helps until Apple or Adobe comes up with a fix.

  • Nye Hughes says:

    Patrick: If you use Linotype Font Explorer make sure you have the latest update. Earler versions are not compatible with 10.5.2 and cause all CS programs to freeze at startup…

  • frenchmonkeys says:

    I’m on 10.5.2, no version cue installed, macbook pro with 3gb ram. No problems opening, saving, or placing images, but intermittently once a document gets to a certain size, say 50 pages or so, inserting a new page based on a master part way through the document crashes the document. sometimes on autorecovery it recovers with the new page in place, usually not. is this the same issue? It’s crippling my work – if I revert to tiger can I expect this to be fixed? N.B. I’m a new user of InDesign and have never previously run it on Tiger – I’m willing to revert if necessary (pain though that would be) because I love this app, but the crashing is driving me nuts!

  • frenchmonkeys says:

    Oh btw – I’ve already tried all the fixes mentioned above and they don’t seem to help, so I’m not convinced it’s the same problem. Any help gratefully accepted.

  • I am using a PowerPC dual processor, 1 GB DDR SDARM, Leopard 10.5.2 and InDesign CS3 5.0.2.
    Recently it has been taking a long time (minutes vs seconds) to save documents with photos. It doesn’t matter if they are 30MB or 5MB. If I take the photos out it is back to taking seconds to save. I have created an .inx and the file with photos opened quickly in CS2(seconds) but then I can’t same them without InDesign crashing. That same .inx file opens slowly in CS3. I am tearing my hair out…. please help

  • Chad Chelius says:

    I have been having a problem with InDesign CS3 and Leopard. If I place another InDesign file into InDesign as a graphic, then edit original and save. When I come back to the original document, InDesign crashes. Upon relaunching InDesign, there are about 10 “untitled” files that need to be closed out before continuing to work. Anyone else seen this?

  • Sara Statema says:

    another problem we have been experiencing is that we cannot seem to save “as postscript” has anyone else had any difficulties with output?

  • Dan says:

    In Pethr’s March 1st post was mentioned a problem with updating Acrobat. I have had that problem as well. The process would not complete successfully and I was informed to quit other running Adobe applications. The only app running during the process was the Adobe Installer itself which auto launches and apparently is required for the update to proceed. Has anybody else experienced the inability to update Acrobat and have you found a solution? I have yet to follow this up at Adobe support.

    FYI… I’m running a G5 iMac with Leopard and have had all of the IND problems being discussed in this forum.

  • keithswh says:

    I had problem in color printing, even composite RGB had been chosen in the printing menu, but it turned out gray color. I’d never had it problem until I installed OSX10.5.2. please help

  • Mikael Lundén says:

    Anybody around familiar with problem when creating PDFs from the bookfunction? I have a problem with 10.5.2 IDCS3, 5.02 when creating a pdf-file from a bookfile with 5-7 docs it crashes all the time andon another mac with same config it works…

  • Re: Leopard/IDCS3 hiding issue.

    I’ve experienced the hiding issue on my dual 2.66Mhz Mac Pro w/OS 10.5.2 but no unexpected crashing.

    The only workaround for hiding InDesign that I’ve found is to use the Spaces feature in Leopard.

    Two caveats though: 1) If you still have to use CS2 like me, IDCS2 does not respond to a pre-assigned space and will show up in whatever space you happen to be when you launch InDesign. Also, IDCS2 often ends up being in a completely different Space from any open documents. This can get very confusing if you have a lot of open files. 2) Sometimes, IDCS3 will hide with it’s associated Space and then not come back. The Finder’s app switcher and the Dock will still show InDesign as open but you can’t bring it to the front and must force-quit.

    It’s not a perfect solution but it works more often than not for me. Good luck!

  • Matt Mayerchak says:

    Can’t make reliable PDFs with Leopard from IDCS3.

    I can export to PDF from CS3 on Leopard, but the PDFs don’t print properly. All my clients can’t use them. All kinds of weirdness. Basically unusable. Anyone else have this problem? I have to switch to a Tiger machine just to make PDFs.

  • Leopard/IDCS3 hiding issue FIX!? (I hope I’m not double commenting)

    I’m sitting on a 24″ iMac 2.4 GHz Intel Core 2 Duo with 4 GB RAM, new this january. It was obviously shipped with Leopard, but I downgraded to Tiger immediately, due to the known issues. Some weeks ago I upgraded again, though, to be test rabbit for the design studio I’m working at. Currently I’m running OS X 10.5.2.

    When I first upgraded (again) to Leopard, I had the hiding issue as described many times. I also had an issue with Extensis Suitcase Fusion, which I use for font management. When I upgraded Suitcase to the latest version (found here: https://www.extensis.com/en/support/updates/SF-12.1.7.jsp), and ran Font Doctor on all my fonts, the hiding issue was suddenly gone. Now Leopard hides everything like it’s never done anything else (both with commanh-h, choosing it from the app menu and by alt/option-clicking on another app window.

    I also experience an issue with InDesign hiding itself randomly when opening documents from Finder (double clicking the Finder icon). When it hides like this, I can’t get it ‘back’, even though it obviously responds to my keyboard commands. This means that I can escape any dialog boxes by pressing ‘esc’, and quit ID with command-q. The Suitcase upgrade did not fix this issue.

  • David Fann says:

    Fredrik Refsli’s comment reminded me that FontBook reports my Times font is bad. I deactivated Times, and now InDesign hides. Instant cure for that problem. (Now, where to find a good version of Times?)

  • da bishop says:

    workaround for no hide is…

    use spaces! new feature. Lovely.

  • Steve Coling says:

    Had the same faults with CS3 indesign & photoshop and tried all the mentioned fixes, reinstalled CS3, reinstalled Leopard, deleted versionque etc. Finally fixed mine, found it was dodgy fonts (collected over the last 20 years!). I suggest anyone with these issues first tries opening fontbook and switching off ALL fonts and then trying to use the programs, worked for me with a G5 & an Imac intel. There is a print problem with intel macs from indesign though (Fiery Rip) and the fix of setting page size in the page setup window worked perfectly, thanks Cesar!

  • Sherry Loumakis says:

    Somehow, I managed to hide InDesign, but now I can’t get it to show. When I click the icon in the dock, nothing happens, but there’s no indication that the program is locked up. The only way I’ve been able to get it back is to do a force quit and relaunch the program, which loses all unsaved work.

  • Sherry, I have heard this from a couple of other people, too. But that happens with me with both InDesign and Acrobat about once a month, even in Tiger (10.4). I’m not sure why, but it is horrible.

  • deacon says:

    Mine will hide, but then will not unhide without a force quit. I’m an obsessive hider thus this drives me insane.

  • James Spahr says:

    I’m having similiar symptoms to the NavSvcs bug under 10.5.2 and ID CS3 (Macbook)

    Looking at the console log after a crash I saw an interesting note:

    04/02/08 9:18:55 AM Adobe InDesign CS3[1136] Cannot find executable for CFBundle 0x40d62250 (not loaded)

    So I poked around a bit and saw the path was broken in the VC framework on my machine. This is how I fixed it in the terminal:

    cd ‘/Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework/Versions’

    sudo ln -s A Current

    (you’ll be asked for you admin password on the last command)

    So far, so good. no crashing when I save or export.

  • Thomas says:

    Hi Everbody…

    Are there anyone that knows if the 10.5.3 have some fixes for the InDesign CS3 problems?

    Thanks

    Thomas

  • Thomas says:

    Hi agian

    Just wanted to to let you know, regarding to the EFI Fiery printing issue, that EFI knows the issue and are working on releasing an update for the drivers… (Konica, Xerox, Canon etc.)

    Thomas

  • Lafe says:

    Hello everybody,

    I’ve been bouncing around from forum to forum for about a week now trying to find a solid solution for IDCS3 crashing when I save, export, package, or even re-link images. I use Indesign 8 hours a day, and the constant crashing has slowed production down significantly! I’ve found a few work arounds that work temporarily. One included creating a blank document, saving it, then exporting it to the desktop. I tried that and the crashing ceased for a day or two – then started again. Then a few days of unsuccessful fixes. Finally tried something that seems to be working well so far. I did a safe mode start when powering up, then simply unchecked the “use version cue” box in the indesign/preferences/file handling. Restarted ID and all works fine. So far so good – we’ll see. I hope this helps someone!

  • jackchro says:

    I found some success. After rebuilding preferences I opened InDesign and went right to preferences with no document open. Under ‘File Handling’ I unchecked the box that says use Version Cue – prior to that InDesign still tried to use Version Cue even after it was uninstalled. Hope that helps someone.

  • heroina says:

    Hi

    It seems that cleaning user caches (with cocktail or main menu) helps hiding problem // well you still have to clean caches every time before launching the application

  • WSGV says:

    Dennis’s weird workaround fix is fabulous. That definitely worked for me.. I’m reposting it below:

    “I found a workaround for the NavSvcs problem (G5 PPC) from another website.

    The trick is to go to PRINT, click on the PRINTER button and then do a SAVE AS PDF from the pull down menu. A Save window will come up, you can then just Cancel your way back and all NavSvcs issues disappear. Saving, exporting, placing images all work without a hitch.

    You just have to remember to do this first thing in the morning!
    It seems like accessing the finder this way solves the crashing issue.
    Hope this helps.”

  • Mike Charbonneau says:

    Following on WSGV’s post about Dennis’ strange but successful workaround for the NavSvcs issue, I’ve also had success with Paul Perton’s workaround (so far) which is a bit easier to use: ?if you open the document from ID?s open dialogue and NOT by clicking on an icon in the Finder – it will open then save and save as OK.?

    How long before there’s a fix for this? Leopard has been out since October, and CS3 was before that?

    For the record: OS X.5.2, ID CS3 5.0.2, PPC G5 Dual 2GHz, 4GB RAM.

  • Peter Clevering says:

    Dennis Quant’s solution worked!
    I was crashing every time I tried to place an image in InDesign CS3.

    MAC, Leopard, Dual 1.8 GHz G5, CS3 5.0.2

  • Ha!!!!

    I found out what’s the problem to this whole Command+H “Hide InDesign” issue in OS X 10.5 Leopard.

    Apparently the default keyboard preferences are conflicting with the optional [Shortcut for QuarkXPress 4.0] preferences available in the Keyboard Shortcuts menu.

    Here’s what you do: Go to Edit>Keyboard Preferences. In the Set: drop-down menu where it says [Default], select [Shortcut for QuarkXPress 4.0].

    Keep the Product Area: Application Menu as is.

    in Commands: it shows the various shortcuts. Highlight “Hide InDesign”

    Notice when you do that, in the current Shortcuts: window it shows
    Default: Ctrl+Cmd+H.

    Fine, leave it like that. Leave the Set: selected at as [Shortcuts for QuarkXPress 4.0]. Click OK and the window will close.

    Now with with your InDesign document open, press Ctrl+Cmd+H (Control+Apple+H). Voila, it hides InDesign! To make InDesign visible to the front again, press cmd+tab on the desktop and click back on the InDesign icon tab. Boom, there ya’ go! I’m not sure yet what the shortcut key is to return InDesign, but at least this works.

    What’s weird is that by initially “teaching it” by pressing Ctrl+Cmd+H, it debugs that Ctrl+H problem that loses the application. After doing this, you can return the keyboard preferences back to Default (not QuarkXPress 4.0) and go back to pressing just Ctrl+H and it works! No need to to continue pressing Command with Ctrl+H.

    I’ll send this info’ to Adobe and Apple. A minor conflict, but still it was frustrating for our department as well.

  • viceversa says:

    I’d like to put the footnotes of a book in a smaller independent column, not the same as the main column of the text… ¿how can I do?

  • Aftaab says:

    I’ve been having problems with the search and replace in InDesign CS3 with the latest Leopard update. I can usually get the “Find” text field completed, but the “Replace” field just won’t take the text. It also flickers like crazy. I’ve had to re-install everything for a hardware issue which is now resolved but this problem persists and it is driving me crazy as I have to manually do it. Nothing like feeling as though I own a glorified typewriter again …

  • gareth says:

    ok so all the problems here are on two machines here, we have 2 x 1.8 dual g5’s with 4gb ram in each. upgraded from cs1 on osx 10.3.9 to cs3 on 10.5.2 and nothing but trouble! we struggle to find our printers on the network (one has and one hasn’t???) the printer is an epson 4880 sat on tyhe network direct, we also have an epson 4000 which we share from a machine with osx 10.3.9 on and have lost most of the dialogue boxes on that so cannot alter print resolution etc.
    we have the NavSvcs issue which can be worked around using dennis’ solution.

    we are also having issues with the printers (both of them) rotating prints and chopping the ends off. by printing a pdf from id-cs3 and placing it into id-cs1 we can get a result. also the colour when printing from id-cs3(when it occasionally works) is very dark, like it’s putting down too much ink. yet from id-cs1 it’s fine. we are using calibrated monitors with a calibration file for each substrate that we print on and have good results until now (i work in a portrait photographers studio).

    so now we are looking at stepping back to tiger which we have never used. 2 steps forward on step back!

    any news on an update from adobe or apple yet?

    cheers to all for your workarounds, hopefully we won’t need them forever!

  • Thomas says:

    We have tested the 10.5.3 Build 9D27 on a G5 Dual 1.8 with 2 GB of Ram – and InDesign 5.02 (the mac is not in production here)

    And it seems that the shortcut to hide InDesign is now working.

    And the issue with the docked documents disappearing also seems to be gone

    There have been no sign of the NavSvcs issue so far. (haven’t tested that so much)

    And the printing issue with the Fiery Rips seem to work now on PPC macs.

    Thomas

  • frans says:

    I’m working on a G5 with CS2 and 10.5.2 Indesign almost everyday crashes when I want to save a or import a file. It seems to be a problem only with non intel macs furthermore it only happens when I’m connetected to the server (x server) My solution is to make a new doc every first time I start indesign and quickly save it to the desktop. I try to make and save it as quickly as possible. command N, command s, command D en hit enter. After I do this everything is ok.

  • anthony says:

    I’ll hide indesign, with no issue- usually- but have trouble unhiding it. this has happened on newer and older machines running leopard.

  • Bill says:

    I just stumbled on this discussion because I too was suffering the problem of not being able to hide InDesign or InCopy. But I just upgraded to 10.5.3 today. I then opened InDesign. Tried to hide it. No go. I quit the program. I then opened it up again and tried to hide it. Success! The command-H option works too. And I can get the program back by just clicking on it in the dock. I tried this same sequence of steps with InCopy, and it too now hides. So no more clearing prefs with each launch in order to hide, I hope.

  • Nye Hughes says:

    David, the Creative Tech solution is based on the solution provided by Dennis Quant in the comment toward the top of this post (which was in turn from an uncredited website).

    His workaround solves the NavSrc problem for me, but I additonally I always add some text to the spotlight field, and press the New Folder button before cancelling back out of the Print PDF dialogue.

    For me this prevents Indesign from crashing during spotlight searches or creating a new folder in the Place, Save, Relink or Export folders, a problem that appears to persist even with the 10.5.3 update.

  • Iestyn Lloyd says:

    Is there still no news of an update to this? I just upgraded to an Intel iMac from a PowerPC and the crashes happen 10 times more offten.

  • Chris Walker says:

    10.5.4 seems to fix the ‘navigation services’ problems.

    (on a side note, I had to reinstall 10.5.4 from a ‘combo’ updater as the ‘delta’ update provided through Apple’s software update software broke Photoshop)

  • Jason says:

    Not being able to hide InDesign seems an insignificant issue. Unexpected quits on save, however, is disastrous!

  • Matt says:

    Leopard works great for me. If you are still looking to upgrade to it I would.

  • Amy/Anja says:

    I am looking for a Dennis Quant from Alkmaar.
    I wonder how you are doing, you can contact me through Linkedin or hyves.
    A

  • Matthew Laun says:

    This did get fixed in the Apple Mac OS X 10.5.6. See:
    https://kb2.adobe.com/cps/402/kb402895.html

  • Natalie says:

    Does anyone have any info on any issues with Windows XP and CS3 InDesign? I can’t “Save As” or “Export” without the screen flickering quickly and then freezing! I feel like I’ve tried everything!!!!

  • Neil says:

    I just bought a new 27″ iMac for DTP-purposes, so Indesign CS4 will be used most of the time.

    The Mac came with Snow Leopard 10.6.2 pre-installed and after installing the CS4 Design Standard Suite, everything works fine, except INDESIGN. The program launches, but as soon as I create a new blank document, Indesign is “not responding”. So when I click “OK” after I set the ‘Paper Size’ in the ‘New Document Window’, I get the rotating coloured disc and Indesign hangs. I have to ‘Force Quit’
    Same thing when I open an existing document I made on another Mac: it opens and I can see it, but Indesign crashes.

    After looking for a solution on different forums and sites, these are the things I tried but did not make any difference:
    – update everything to the latest version (6.0.4 for Indesign for example)
    – disable “preflighting” and “link checking” in Indesign
    – uninstall all Microsoft Office components and fonts
    – delete the automatically created Adobe PDF printer in System Prefs
    – use another mouse
    – delete/replace Indesign preferences (4-key combo)
    – delete Recovery files and folders

    DOES ANYONE HAVE ANOTHER SUGGESTION???
    and is there a way to go back to OS 10.6.1? (’cause I have a MacPro 8-core that runs 10.6.1 and there Indesign works fine…)

    This is really a joke. I buy the newest Mac and install legal software which most mac-people use every day and I can’t even create a blank document. All I can do is set aside this beautiful machine and go back working on my old iMac under OS 10.5.8 where everything works fine.

    Many thanks in advance for any suggestions!

  • Annie says:

    Have the Navsvcs problem with 10.5.8. HELP!

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