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Mac Users Rejoice: Adobe Says InDesign CS4 Works Fine in Snow Leopard

Adobe today released a FAQ that noted:

Q: Are Adobe® Creative Suite® 4 products and components compatible with Mac OS X Snow Leopard (v10.6)?
A: Yes. Working closely with Apple, Adobe has tested and determined that our Adobe Creative Suite 4 products and components are compatible with Mac OS X Snow Leopard.

So that’s darn good news… if you’re using CS4.

Unfortunately, they make no such claim for CS3 or earlier versions of their products. Moreover, they also make it clear that earlier versions will not be patched so that they do work. The message is clear: If you want to leap into the future with Apple, you may also need to leap into the current version of the Creative Suite.

That said, it’s possible that CS3 might work just fine. I hope so, as I know there are a lot of people who can’t upgrade yet. When you get your copy of Snow Leopard, let us know (below) how it goes!

You can find more in this PDF file, thanks to John Nack.

David Blatner

David Blatner

David Blatner is the co-founder of the Creative Publishing Network, InDesign Magazine, and the author or co-author of 15 books, including Real World InDesign. His InDesign videos at are among the most watched InDesign training in the world. You can find more about David at
David Blatner

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41 Comments on “Mac Users Rejoice: Adobe Says InDesign CS4 Works Fine in Snow Leopard

  1. I don’t mean this to be cynical, but I have my doubts. I used to be a software tester at Microsoft and it’s very, very difficult to be 100% certain that there is not going to be a problem no matter how much testing is done.

    That’s partially because it’s more than just Snow Leopard and CS4. Some other plug-in or third-party app that no one thought would be a problem could, well… be a problem.

    It’s kind of like a chemistry project… you throw in a whole bunch of random chemicals (software, in this case) and you can’t really be sure what the result is until it’s too late.

    It’s not even a matter of being able to blame Apple or Adobe if problems do occur… there are just too many potential pitfalls that no one could think to test.

    I haven’t read all that much on Snow Leopard beyond it primarily being an enhancement to Leopard. If that’s the case, I can’t see much reason to upgrade since my Leopard system is working fine.

    Eventually I will throw it on a test system, but I get less and less excited about a new OS as the years go on. Perhaps that’s a testament to the fact that we’ve gotten to a point where a current OS is stable enough not to mess with it if it’s working fine.

  2. CS2 came out in April 2005. 4-1/2 years ago. I wouldn’t expect that it would be able to work in Snow Leopard.

    If you fall behind in your application software, it’s best to stay behind in your operating system software. There are too many things which can go wrong if there’s a bad mismatch between the two.

  3. That compatibility charts says CS3 works okay except for some minor PS and DW bugs. I can live with that.

    I’m using this opportunity to completely wipe my MacBook and reinstall everything fresh because I plan NOT to install Rosetta and use only Intel and Universal apps on it. I suggest all of you do likewise if you possibly can– time to look forward instead of back!

  4. Hey, by the way, I should have pointed out that Adobe also was pretty gung-ho on InDesign users upgrading to 10.5, with very mixed results. You should definitely test the upgrade yourself before committing real work to it.

    (Besides, you know there’s going to be a 10.6.1… it’s inevitable! I generally like to wait for at least one bug fix before I upgrade.)

  5. “I generally like to wait for at least one bug fix before I upgrade.”

    I wish I had such admirable self-control! I’ll be waiting for the mailman every day next week, my nose pressed up against the glass… I could not resist the combination of low price and the magic word ‘faster’.

  6. As for CS2, I would not even try to install it. It’s not even fully compatible with Leopard and is also not Intel compatible.

    Given that Snow Leopard is Intel only I think this is going to be an all or nothing at all operating system upgrade.

    The other issue of course is that Apple makes it impossible to buy an older operating system with a new Mac so if you have to buy a new machine, you’d better budget for new applications as well.

  7. Per reports, us “late” adopters who still have Tiger on older Intel-based Macs will be able to get the $29 version of Snow Leopard and upgrade just fine, this per Walt Mossberg of The Wall Street Journal. “Apple concedes that the $29 Snow Leopard upgrade will work properly on these Tiger-equipped Macs, so you can save the extra $140.” So no need for Leopard!

  8. CS2 all works more or less fine for me in Leapard 10.5.8. I get an error every once in a while in Photoshop and Photoshop complains about missing resources at startup. I’ve never taken the time to bother trying to fix that though…

  9. Unfortunately, some of us have to use CS2: I’m a freelancer and the majority of my clients are still using CS2 as it’s perfectly competent at what it does. However, my poor old G4 (you served me well, old man) has one foot in the grave and the other on a banana skin so I’ll soon have no choice but to buy a MacPro with Snow Leopard.

    The eejit that I am, though, I panicked along with everyone else when Adobe’s announcement hit the fans. No CS2 = little or no clients for me. Now, I think there might be a glimmer on the horizon (no thanks to the UK-based Apple Store rep I spoke to): Rosetta.

    So, what I need to know is this: am I up s**t creek when my G4 finally gives up the ghost or is Rosetta going to be the glimmering god that saves my vegetarian bacon?

  10. baldyauldeejit,

    I just checked, and even though I’ve moved on to CS4, I still have InDesign CS2 loaded on my Mac (G5 Intel). I installed Snow Leopard this afternoon.

    I just opened InDesign CS2 and opened some old files with it and didn’t notice any problems.

    I also should mention that when I installed Snow Leopard, a bunch of Software Update windows popped up to say “[application name] won’t be able to run unless Rosetta is installed. Install Rosetta now?” I answered yes to all of them. (pop-up message is paraphrased)

  11. Indesign CS2 unfortunately is crashing under Snow Leopard. For instance under pdf-export, and if I choose High Quality Display.

  12. Phew! Many thanks Sean. That puts my mind at rest. I’ll be biting the bullet and buying a new Quad Core MacPro in the next couple of weeks. Hopefully all will go well ? but I’ll be hanging on to my pensioner G4, just in case.

  13. What about the ability to select profile residing in Library/ColorSync/Profiles and the User/Library/ColorSync/Profiles? This is not working with IDCS3 and 4 with 10.6. Sure one can place the profiles in Library/Application Support/Adobe/Color/Profiles but that makes them only available to Adobe apps.

    I have tried this on an update install and a clean install. Repairing permission makes no difference. I have also noticed other apps with this problem but ID is the only Adobe app with this problem.

    I am wondering is nobody else seeing this with Snow Leopard?

  14. I’ve been using CS3 – Indesign, Photoshop and Illustrator for a few days now under Snow Leopard and it runs perfectly.

    That’s not to say that there aren’t any bugs, but I certainly haven’t come across any issues yet.

    It seems that there are some people having problems with CS4 apps though?

  15. Tried my CS2 with Snow Leopard. Started well, but seems to be getting worse. One serious issue with CS2, CS3 is raised at:;jsessionid=64AE971D3C4FD47D2DC31F1BC59C8CD8.node0?tstart=0

    Now, if David Blatner could write a “making do with older CS’s” troubleshooting book as well as his excellent Real World InDesign CS2 (my bible) …

    Unless there is a miraculous cure in the wings, I’ll run CS2/10.5.7 on one partition and the rest with Snow Leopard on a second partition. Most inconvenient, but Adobe’s upgrade prices are a little too high for me.

  16. You’ve got too many things going against you with CS2. It’s not Intel native, and was developed for Tiger. I think you’re expecting way too much for either Adobe or Apple to be able to support that combination.

  17. @Doyle

    I’ve been fuming about the missing ICC profiles as well (especially since it kills my ability to produce colour-accurate proofs from my proofer!)

    I think I have a solution to missing printer profiles. The exact paths are a bit different depending on your printer manufacturer, so I’ll just record the steps for my two Epsons here:

    Go into User/Library/Printers/EPSON and find the relevant printer’s folder.

    Inside that folder, look for the ICC Profiles folder.

    Right-click on your printer model’s .profiles bundle and select “Show Package Contents”. Once that’s open, navigate to the Resources folder and copy the profiles you need.

    Paste the profiles into the Library/Application Support/Adobe/Color/Profiles folder (I placed mine in a subfolder called “Epson Profiles”.

    Restart InDesign and your profiles should now be available from the Print and Proof Setup dialogues.

    Seems odd (and frustrating) that Adobe doesn’t list this as one of the known issues since one of ID’s early claims to fame was that it was a colour-managed application. If you can’t proof to your output device, though, colour management is effectively nonexistent…

    Anyway, hope this workaround helps others ? it took me about 5 hours of Googling and messing with files in the Library.

  18. I am having a problem opening certain InDesign documents. On many, not all, I get the message: “Missing required parameters ‘from’ for event ‘open’. Have had to open on another Mac with Leopard and save as an InDesign.inx then bring back and open on Snow Leopard machine.

    Any help would be appreciated.

  19. An issue I’ve just come across using Snow Leopard and Adobe CS3 (and can only assume it’s a Snow Leopard issue, as this never was an issue until I installed SL last week):

    As you know, when an .eps file is placed into InDesign, you are able to click on the “pencil” icon at the bottom of the Links palette, which automatically opens the selected (Illustrator) .eps file in Illustrator. This allowed for quick, “real-time” updates to the file. Once you re-saved the changes in Illustrator, when you went back to the InDesign document, the image updated automatically (as opposed to having to manually update the link in the Links palette). Major time saver.

    Now, when I follow these steps, the .eps opens in Preview, which does me no good. I have to manually locate the file in the Finder, open it in Illustrator, make the changes, save it, then manually update the link each time in InDesign. When working with a document with tens or hundreds of images, this is a MAJOR time consuming task.

    Also saw on an Adobe blog site that Snow Leopard has issues with .eps files in the Finder as well, opening them in Preview (when double clicked… I’ve long ago gotten in the habit dragging files to the app in the Dock to avoid this)… and all my Illustrator file icons are now generic .eps icons… so it’s gotta be something with SL…

    Haven’t noticed any other big glitches so far, but this one is so annoying!! Any help is much appreciated! (Already emailed our fine hosts of the site!)

  20. Dan–

    It sounds like the default application got changed for an .eps.

    Get info on any .eps and change to Illustrator and then tell it to change all. I think Snow Leopard may have changed the default app.

    In fact–I just checked my machine and my default has been changed to “Preview.” I got info on an .eps and changed it and all is fine now.


  21. @Dwayne & David…

    That was exactly the issue, I heard the same answer on the Adobe blog, and was gonna post it here, but you guys are on it! :-)

    Thanks very much, this solved the problem, figured it was some setting that was re-set when I installed SL.


  22. Well, InD CS3 has been working so far with Snow Leopard — until today.
    Now, all of a sudden, my paragraph styles have disappeared from their palette. They are still there– if you try to create a new one with the same name, you get a “duplicate name” message — and if you create a new one, it doesn’t show.
    I’ve tried resetting workspace stuff; no joy.

  23. David
    Thanks, but no joy.
    I’ll let you know after I try the same file on my other machine (also updated to Snow Leopard but hasn’t run InD yet.)
    Funny, it’s been working for several days.
    Not funny. It’s in the middle of a big book project.

  24. @Michael: I’m experiencing the same issue. After upgrading to Snow Leopard, some InDesign CS4 files open fine within Finder; others give me the error message “Missing Required Parameter ‘from’ for event ‘open’.” The files will open fine when opened within the application. I tried re-saving with a new file name but still get the same error message. I’ve filed a bug report with Adobe.

    Here is a thread on the Adobe forums regarding the issue:

  25. Well, I’m back up and running after reinstalling CS3. What a nightmare — I had to remove CS4 versions of Photoshop and Dreamweaver because the shared components were troublesome. And I bought the upgrade to Indesign CS4, only to have to return it because I made the mistake of thinking a component of the CS3 package could be upgraded.
    Thanks, Adobe, for your smooth software handling and your upgrade policies.
    But at least I’m back to work on my book.

  26. Just to chime in about the “missing required parameter ‘from’ for event ‘open'” issue. I am also having this issue trying to open InCopy (CS4) files by double clicking on the file. Any leads on this would be very helpful. Thanks.

  27. some of the programs affected with snow leopard:

    Can not open indesign cs2
    can not print from excel in office mac.
    system reverts back to login screem irratically.
    Netscape shuts down erratically

    It wasn’t worth the 30. for the upgrade. It will cost a small
    fortune to upgrade all my programs. It has hurt my ability
    to run my consulting business. I still haven’t found out
    what benifits the upgrade is suppose to give us.
    I am very disappointed. I never has so much trouble
    with apples previous upgrades.

    Richard Swad

  28. RE: missing required parameter ?from? for event ?open?
    Check your file names. I got this message on a file with a ? in the name. Changing the name to numbers and characters only allowed me to open the file by double-clicking. I think this must be a Snow Leopard issue; I’ve never had trouble with ?s in filenames before.

  29. I’m experiencing the open from finder problem too.
    Running IDCS3 on 10.6.1 – Quad core MacPro

    … some files open fine from finder, others don’t.

    I don’t have any question marks in the file names, but do have some apostrophes, parenthesis & # signs. I took those out of the name, and it opened fine. I will try further renaming schemes to see which characters are causing this.

    – Chris

    edit: it appears to be the # symbol. Parenthesis worked fine. Also, make sure the file isn’t in a containing folder with the # symbol.

  30. What I noticed about the “missing required parameter ‘from’ for event ‘open’.” response came up when I moved my InDesign CS3 document with support files folder into a new folder. This is done when I organize for backup to DVD. It seems to me that the program looses the original hierarchy. When I put the folder back in the original place, it opens up fine. I think Snow Leopard can’t keep up with the new address. I realize this is an old thread. Maybe it will help someone.

  31. How to fix your “corrupt file” file when In Design gives the following error message:

    missing required parameter ‘from’ for event ‘open’

    Step 1: pull the file to the desktop.

    Step 2:
    Simply change the name of the file to a file name containing only letters NO SYMBOLS etc. your best bet is to start renaming it with one word and work your way back to something that best describes it without SYMBOLS.

    Step 3:
    Place file back into the original folder

    This is 100% a Snow Leopard issue.



  32. Regarding the missing ColorSync Profiles: creating a symlink in /Library/Application Support/Adobe/ seems to work, too:
    % cd /Library/Application Support/Adobe/Color/Profiles
    % ln -s /Library/ColorSync/Profiles/Printers/ Printers


  33. Re: Matthew’s post of Sept 6, 2009

    I hope my comments appear in a reasonable form on this webpage, I’ve copied and pasted them from an Illustrator document.

    When I upgraded to Snow Leopard (10.6) from Tiger (10.4) using the Migration Assistant from an older MacBookPro to a new one at the end of September 2010,
    the Epson 1400 Printer Profiles did not appear as they should have in my usual Illustrator CS3 printing procedure (Print > Color Management > Printer Profile).

    After weeks of searching the internet, interacting via email & phone with Epson who told me to contact Adobe, I found help from someone named ?Matthew? about half way down this webpage in his post dated Sept 6, 2009. I generally use Illustrator CS3 & 10,not InDesign, nevertheless I found help in this discussion. A list of Matthew?s procedure and my tiny modification is below. I found it necessary to deviate from his list on one point but otherwise his instructions were spot on and fixed the problem.

    1. Matthew said to go to ?User/Library/Printers/Epson and find the relevant printer?s folder? and look inside of it for the ICCProfiles folder. When I did that the only file I found in the Epson folder was ?Epson Stylus Photo so I tried the same path but started with the Hard Drive and followed this path:
    HD/Library/Printers/Epson/InkjetPrinter/ICCProfiles and found one item in the final folder: SP14001410_A.profiles
    (note that there was another folder right below ?InkjetPrinter? titled ?InkjetPrinter2? – I did not use ?InkjetPrinter2? (I’ve no idea why there were two)

    2.Then I Control/Clicked on ?SP1400 1410_A.profiles? (since I?m on a Mac and don?t have a ?right mouse button?) and selected ?Show Package Contents? from the pop-up menu that appeared

    3.A new Finder window appeared with a folder titled ?Contents? which contained a folder titled ?Resources? which held all of the SP1400 1410.icc profiles I was looking for

    4. I selected all of the .icc profiles and Command/C copied them

    5. I then navigated as Matthew said to HD/Library/ApplicationSupport/Adobe/Color/Profiles and made a subfolder titled ?EpsonProfiles? as Matthew had done and pasted all the .icc profiles into it

    6. I then restarted Adobe Illustrator CS3 and lo & behold when I chose Print and went to the Color Management/
    Printer Profiles drop down menu there were all the .icc profiles I had been missing. Doing a test print proved
    that all was as it was when I was using Tiger. Thank you Matthew!!

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