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macOS High Sierra 10.13 Supplemental Update Fixes Cursor Problem

A few days ago, Mike Rankin posted a warning for Macintosh users to hold off updating to the new macOS operating system 10.13, called High Sierra. The release version of the operating system contained a major bug that caused “a cursor like that I had to pull the cartridge out of my Atari 2600 and blow on it.”

Apple has released 10.13 Supplemental Update which fixes the cursor problem as well as a few other significant bugs. If you already downloaded High Sierra, you can download this supplemental update from the Updates panel of the App Store.

I also learned from an article in TidBITS that “Apple says that it has already built these fixes into new downloads of High Sierra, so if you haven’t yet updated, you won’t need the macOS High Sierra 10.13 Supplemental Update. But if you have already upgraded to High Sierra, we recommend installing this one sooner rather than later.”

Steve Werner

Steve Werner

Steve Werner is a trainer, consultant, and co-author (with David Blatner and Christopher Smith) of InDesign for QuarkXPress Users and Moving to InDesign. He has worked in the graphic arts industry for more than 20 years and was the training manager for ten years at Rapid Lasergraphics. He has taught computer graphics classes since 1988.
Steve Werner

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15 Comments on “macOS High Sierra 10.13 Supplemental Update Fixes Cursor Problem

  1. Are you now vouching for the stability of High Sierra? Do you recommend that people now upgrade? Thank you so much for keeping the community updated but we still need an “All Clear, go ahead.”

  2. It all depends on how you use InDesign. If I were a designer or production manager using a work computer under deadline, I WOULD NOT recommend upgrading. Wait until a couple of updates have come around. READ ABOUT HOW HIGH SIERRA IS PERFORMING. Don’t just install anything new willy-nilly.

    But some people have more latitude: They have a computer they can use for testing. Or, you have carefully made a backup of your system so you can roll back to the previous version if necessary, and you’re not under severe deadlines. In those cases, you might choose to upgrade one of your computers to High Sierra and begin testing it yourself. Care is still advised.

  3. I totally agree with Steve here. We at InDesignSecrets would never fully vouch for the stability of any version, because everyone’s systems are different. Proceed with caution. Your mileage may vary. And other clichés like that.

  4. Interesting. Since the problem seemed confined, in reports I’d heard, to Adobe products, I’d blamed it. I assume that the problem actually lies with Apple instead and some failure to properly handle features Adobe uses more than most—cursors that change depending on what’s being hovered over.
    —–
    I’ve got a different problem. I’m neutral on this macOS upgrade. Apparently, it will improve the speed of my OWC SSD, but that’s already so fast, there’s no need for improvement.

    I’m more worried about upgrading to High Sierra forcing me to upgrade to iTunes 10.7. This MacWorld article describes what a can of worms that is.

    “iTunes 12.7 appeared Tuesday following Apple’s slate of product announcements, and its version number hides how much that’s disappeared and changed in this release. The iOS App Store is wiped out, as are ringtones. iTunes U and Internet Radio have moved locations. And iTunes for Windows lost its ability to manage books in iOS.”

    https://www.macworld.com/article/3224531/software-entertainment/itunes-127-how-to-cope-with-the-abrupt-changes.html

    Yes, that’s vile. I have over 700 iOS apps but only keep 20 or so on my 16GB iPhone and iPad at a time. I don’t want to get stuck with handling all those upgrades and downloads on my iPhone AND my iPad. Even for the New Apple, that’s stupid beyond belief. The MacWorld article’s author is apparently a typical Apple wennie and claims: “The App Store in iTunes is kaput and there’s nothing you can do about, so dry your tears and let’s move on. ”

    No, as you might have noticed, I don’t cry and do nothing. I come from a family that stood up the the KKK in NW Alabama and fought in the Union (not Confederate) calvary. I’d don’t do nothing. I raise bloody hell.

    For now, I can fight back by sticking with 12.6 iTunes and giving Apple trouble every way I can. I have no problem with the company moving macOS management of iOS apps out of iTunes. That app has always been a piece of junk. My problem is with their moronic attitude that everything on an iOS devices must only be managed on the limited constraints of that iOS devices. Apple has over $200 billion sitting in banks. It could have spent a few million creating a free-standing, macOS app manger for iOS. I’m getting tired of this. Hardly a month passes without some new insult from Apple.

    My hunch is that the penny-pinching, industrial engineer mindset of Tim Cook has struck again. I majored in engineering at the same school that Tim Cook attended for his IE degree, Auburn University, and even took an IE course there called Industrial Economy. It was all about ‘economy’ in costs.

    In other words, this iTunes crippling is another dumb move by an Apple that in recent years has adopted a policy of making dumb moves. I complain about Adobe doing nothing for InDesign, but at least they’re not stripping away features like Apple. And what is Apple giving us in return? You can find that out here:

    https://9to5mac.com/2017/10/06/emoji-ios-11-1-beta-2/

    I’ll let you in on a little secret. I’ve haven’t been lying awake at night saying, “Now if iOS only had a cricket emoticon, my life would be complete.” And that’s another trait of the New Apple. It thinks its user base is confined those whose expressive skill never moved beyond the sticky-faces of kindergarten.

    End of Rant…

    Now to my question. Does anyone know if moving to High Sierra forces a move to iTunes 12.7?

  5. I upgraded my 2017 27-inch iMac–but it has a fusion drive, and not an SSD drive. No problems whatsoever. I guess the problems were because of the AFPS and SSDs.

  6. I reverted my ID version back to 12.0 after experiencing this problem and it seemed to fix it. I’m running High Sierra 10.13 currently.

  7. Running High Sierra 10.13.1 … no serious problems as yet. I was “forced” to do the upgrade because I use Quicken as my basic accounting software — and for (financial) portfolio management. Quicken has been spun off from Intuit (probably a plus) and there have been updates to Quicken (for Mac) coming frequently — with several very useful features being added (though it’s not quite back to the functionality of Quicken 2007). I was tricked by an announcement from Quicken telling me of a (paid) upgrade — which I purchased — but I failed to double check the required system — and was shocked to find I could not install without High Sierra 10.13.

    My InDesign and Photoshop apps seem to work fairly well … I had a book (I do book design) that had been sent off to press for the print version … but I needed to do the ePub (ebook) version. Using InDesign 2018 (13.0.1.207), it did the cleanest, best ebook (ePub) conversion ever. For once, I did not need to use Sigil (or other such apps) to correct errors — I got a “clean” file directly from InDesign.

    One last very positive surprise is that High Sierra 10.13.1 has built-in print drivers that give full access to my Xerox 5550 and Xerox Phaser 7760GX laser printers. (These are “work group” printers that print to 11 x 17 (and larger) paper at relatively high speeds.) In the past, Xerox was very slow in updating their driver package — with a wait of months before they’d get around to making updates. (They’d do the more popular printers first…) The secondary advantage is that the previous Xerox driver was dreadfully slow … often the printer connection would time out before a queued page would print.

    iTunes 12.7 is loaded with High Sierra 10.13.1 … but I haven’t used it much so I hadn’t noticed the big changes…

  8. I upgraded without even thinking it would affect my programmes, just did it automatically and now InDesign CS4 is rendered useless. What can I do? I don’t have the serial number for the programmes as the MAC I’m using was purchased from an old colleague, so I can’t even uninstall… HELP

  9. When I upgraded from Sierra 10.12.6 to High Sierra 10.13, 10.13.1, and now 10.13.2. with all the App Store updates, I STILL HAVE a disappearing cursor when playing video game (also sold by The App Store) “Infinite Tanks” . I have discovered that it appears to be “Mission Control” related, and (so far) the only thing that brings to cursor back is creating a ‘Hot Key’ (in Mission Control) for “Dashboard”). Every time the cursor disappears I “DashBoard” and it reappears.
    I SHOULD NOT HAVE TO DO THIS !

  10. I’ve run the latest update (Feb 5) and I still have the cursor bug! It makes it just impossible to work and makes me crazy. DO NOT upgrade to High Sierra yet! I’ll have to try to downgrade my InDesign to a later version.
    2017 iMac 4K Fusion Drive and Adobe CC 2018.

  11. I have the latest 10.13.3 and the cursor bug is still there for some applications, BUT my ‘Hot Key’ (in Mission Control) for “Dashboard”) still comes to the rescue.

      • In “Mission Control” (System Preference.

        Tic Menu as follows:
        1) When switching to an application, switch to a space with open windows for the application
        2) Group windows by application
        then . . .
        choose Dashboard “As Overlay”
        then . . . under keyboard and mouse shortcuts choose “Show Dashboard” and select a “hotkey” (I chose F19).
        _______
        Then whenever the cursor disappears push the hotkey (F19) twice, and the cursor will reappear.

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