Firefox is deconstructing PDFs

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    • #99051

      Hello,

      We upload PDFs to our website that contain a footer that is a rectangle filled with a pattern. It’s come to my attention from certain people on my staff that are using Firefox that the pattern displays outside of the bounding rectangle that I have placed it into.

      I have a new version of Firefox on my Mac and couldn’t recreate the problem. However, my coworker downloaded Firefox on her PC to test and she did see the same problem.

      This is what it looks like on Firefox where you can see that the abstract background appears outside of the orange bounding box at the bottom where it says “Special Report”:
      https://www.ecs.org/ec-content/uploads/Firefox-PDF-Image-Issue.png

      Has anyone seen this problem or know of a solution? I guess the only option I’ve thought of is to go through all of our reports and replace these boxes with images. Is there nothing like a raster effect in InDesign that would do that?

      Thank you so much for any ideas!

    • #99052

      Additional note in export settings: I do have “crop image data to frames” turned on.

    • #99062
      David Blatner
      Keymaster

      It sounds like a bug in the PDF reader on those machines. In my opinion, PDF should not be viewed inside a web browser. There are always too many problems! PDFs should be viewed in Acrobat.

    • #99076

      Thank you, David! That’s an interesting point. We disseminate almost all of our resources as PDFs and I would bet they are rarely downloaded and viewed in Acrobat or Reader. Is there anything you would recommend to work around this? We use WordPress so maybe a widget to embed the PDFs? Or a different format entirely? It’s difficult because although they are digital publications, we want them to also be printable for our constituents.

      Thank you so much for the assistance!

    • #99099
      David Popham
      Participant

      We sometimes run into the same problem when sending proofs to authors via a Dropbox link. Rather than download, they often view the PDF from their browser after clicking on the Dropbox link and complain about issues that don’t exist but show up in the way their browser renders the PDF. Including a note in our correspondence that recommends downloading the file and viewing in Acrobat or Reader is the only way to guarantee that the proof will be accurate has been the most effective way for us to deal with this issue.

    • #99100

      True. At the least we could add some sort of disclaimer. Thanks for the idea.

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