InCopy Edits Lost

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    • #88415

      Recently we lost alot of work when edits done in InCopy disappeared from both InCopy and InDesign.
      The editor informed me that they were done editing with InCopy and had checked in all the assignments for the document. I opened up the InDesign file, checked out the assignments and began to update the layout and make other corrections. The file crashed on me but I did choose auto recovery when the dialog box came up. I continued working on the file, checked in the assignments and informed the editor the file was ready to be looked over. The editor informed me that none of the edits they made were in the InDesign file now and when we opened the .icml file in InCopy the edits were missing there as well. I did notice that one of the text frames in InDesign that did have an assignment now had that assignment missing even though the .icml file for that frame was still on the server.

      Has anyone ever heard of why something like this might happen and a possible solution or way to avoid it in the future.

      If so thanks

    • #88490

      If you’re in InCopy and you check in a story or an assignment, InCopy automatically saves edits to the individual ICML files on the server. So, unless someone overwrites those, the edits were made and saved. They’re not lost. They’re just not linked to in the InDesign file.

      I do hear this complaint on occasion, and 95% of the time what happened was that InDesign is linking to a different ICML file (shared InCopy story) than the one the editor worked on. And that can occur for a number of reasons. You can check by following the links in the Links panel and make sure the ICML stories listed there are the ones the editor was working on. If not, Relink the stories as you would Relink a placed PSD file.

      –AM
      PS By the way, you say you were in InDesign, and you “checked out the assignments” which is not possible to do. I’m guessing some terminology confusion here. In InDesign, the Assignments panel lists Assignments and (linked) Stories. Assignments are filetypes that only InDesign can create and only InCopy can open. Stories … linked ICML files .. may be associated with an Assignment, or they may be “free agents” and appear in the Unassigned InCopy Content panel. I assume you mean you checked out the linked InCopy stories in the layout, and some/all/none may be part of an Assignment.

      So I’m wondering why you checked out the stories in InDesign. The only reason to do would be if you wanted to edit the text in them. There’s no need to check out the stories if you want to just move them around or adjust their frames. It’s if you want to edit the contents, the text .. is that what you did? Or you may believe that’s part of the workflow, that InDesign users need to check out the InCopy stories when they work on a layout.

    • #88577

      Sorry about the confusion. I did check out the stories since there were some edits that the Editor just couldn’t make and they passed them on to me.

      There was definitely something strange going on though. When I opened InDesign they were linked to the only .icml files available on the server and they contained none of the editors edits. But when we got our IT department to retrieve the backup of the same .icml files from a couple days before that the edits were in there.

      I’ll just keep my fingers crossed and hope it doesn’t happen again.

      Thanks

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