Issues with CS6 and MacOS Sierra

Milk Toast

This topic has 10 replies, 7 voices, and was last updated 5 years, 6 months ago by Steve Jenks.

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- October 13, 2016 at 3:11 pm #89020
  
  Milk Toast
  Member
  
  Any help would be appreciated. Updated from Mavericks to Sierra recently. Id CS6 is basically unusable now. Super slow, get the spinning wheel anytime I try to click on a panel or anything in the menu, can’t scroll or zoom properly, etc.
  
  Deleting preferences folder didn’t work.
  
  Thanks
- October 13, 2016 at 5:20 pm #89023
  
  Mary Ann Moisan
  Member
  
  I am also running CS6, I had to update or downgrade the Java (javaforosx.dmg) to match the Legacy properties of CS6. My Mac Pro laptop is also a 2012 system.
  
  I hope this helps.
  
  m.moisan
- October 13, 2016 at 7:03 pm #89024
  
  Tom Pardy
  Member
  
  Hmmm…
  
  This sort of convinces me to stick with Yosemite and CS6 as, not being able to use ID to generate income (I am retired), the subscription model is impractical for me, yet I want to go on using ID for personal projects and I want to be able to reopen documents I have created in the past.
  
  I wonder how long before I am forced to abandon ID (and the rest of CS) altogether? Sad.
- October 13, 2016 at 7:43 pm #89025
  
  Mary Ann Moisan
  Member
  
  Did you try to install Javaforosx.dmg? My CS6 master collection is running fine on Sierra.
- October 14, 2016 at 12:38 pm #89031
  
  David Courtemanche
  Participant
  
  I’m running CC 2015 (latest patch) and OS X Sierra and the copy/paste function is completely broken. Copying in illustrator, then switching to another app (photoshop, indesign) will crash the “copied from” app as soon as I paste to the “copy to” app. And the “copy to” app spins for a while, then pops an error message stating there is nothing on the clipboard to paste.
  
  I’m thinking it has something to do with the awesome “universal clipboard”, because that’s totally needed, as I’m seeing the behavior with other non-Adobe apps as well. Office suite for example.
- October 14, 2016 at 12:53 pm #89033
  
  Milk Toast
  Member
  
  Cheers guys. I did downloaded some java thing in order for Illustrator CS6 to open, but maybe it was a different one. I’ll check it out.
- October 17, 2016 at 12:38 pm #89052
  
  David Courtemanche
  Participant
  
  To follow up on my above issue. The Cylance Antivirus software was the issue. Prevented copying & pasting between Creative Cloud apps. Removed the software (after providing dental records and a kidney to IT) and everything is working as expected.
- November 1, 2016 at 10:18 pm #89500
  
  AaronA
  Participant
  
  @Dave2theC, LOL…
  
  I am having major slowness issues when selecting text on an innocent, unbloated, uncomplicated file. I have trimmed down my activated fonts… logged out the OS and back in, exported as IDML and reopened… not fixed!
  
  Thinking of downgrading to El Capitan because of other issues and this is just more confirmation.
- December 1, 2016 at 12:25 pm #90226
  
  Steve Jenks
  Member
  
  Milk Toast
  
  This has been discussed recently on the Adobe forums here
  
  https://forums.adobe.com/thread/2212719
  
  But the gist of it is – if the panels that are slow to open (they open eventually but take quite a while) then there is something else that you may like to try.
  
  Open Activity Monitor and quite the ‘fontd’ process. This is something that has been causing problems for Indesign CS6 for some years now.
  
  So quit Indesign, open Activity Monitor and quit ‘fontd’, then relaunch Indesign. It should be back to full speed.
  
  You could also look at whether you might have duplicate fonts in your system. Since Mavericks this has also been the cause of this sort of behaviour in Indesign.
- October 14, 2018 at 9:05 am #110945
  
  Anita Murphy
  Member
  
  Steve Jenks
  
  THANK YOU!!! THANK YOU!!! THANK YOU!!!
  
  After updating to High Sierra 10.13.6, my InDesign panels were so slow and buggy I could barely get them to open up. One click would open, “spin the wheel”, then close the panel! I followed the suggestion I had read on some previous posts to UPDATE JAVA and that HELPED. When I clicked a panel it would open and “spin the wheel” for several seconds but at least it would open.
  
  Thank you Steve for the suggestion to open Activity Monitor and quit “fontd”. Now I am back to full speed.
  - October 14, 2018 at 6:47 pm #110946
    
    Steve Jenks
    Member
    
    You’re welcome Anita.
    
    Do check the duplicate fonts issue as well though.
    
    I found that font management software had somehow duplicated a ton of fonts during an update. I removed all the fonts and then just added them back in as I needed them and the slow panels issue disappeared completely.
    
    I can’t be 100% sure that this is what fixed the issue, but not much else changed with my set-up during the process so I’m confident that clearing up duplicate fonts would help the panel problem.
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