Version incompatibilities

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This topic contains 4 replies, has 2 voices, and was last updated by  Berton 3 years, 3 months ago.

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  • #69286


    I’ve been working on a newsletter for a few days off and on. The organization I work for cannot afford Adobe’s Creative Cloud. I’ve been using the trial for the duration of my Internship, however I decided to stay on longer and volunteer.

    The problem is now that the trial period for InDesign is expiring, so I installed InDesign CS6.

    I tried to open the newsletter project in CS6 and I got an error that I was expecting – “Cannot open “filename” because it was saved with a newer version of Adobe InDesign (CS8.0).
    You must use that version or later to open the file. To enable it to be opened in this version, choose Save As InDesign CS4 or later or export it to IDML.”

    So I went into InDesign CC. In InDesign CC I get the error “Cannot open “filename” because it was saved with a newer version of InDesign CC (10.0).
    You must use that version or later to open the file. To enable it to be opened in this verison, choose Save As InDesign CS4 or later, or export it to IDML.”

    I initially created this in InDesign CC, and just now tried to open it in CS6. Now it won’t open in either version. I spent quite a bit of time on this project and would hate to lose all the work I did. Does anyone have any idea how I can recover this?

    I went into both the 32-bit and 64-bit versions of InDesign CC and it says it’s version 9.2.2

  • #69288

    David Blatner

    You must have saved it in InDesign 10.0 at some point, which is the June release of InDesign CC (also called the 2014 release of InDesign CC).

  • #69289


    Strange. The CC automatically updates doesn’t it? I went into the CC app and it says InDesign is up to date (at version 9.2.2) and therefor doesn’t allow me to update it. Did I revert somehow? Is there a way to force my client to update to version 10? It worked on Tuesday before I left work. I was home sick yesterday, and came in today to find that it was version 9.2.2 instead of 10.

    I have a suspicion that it could be due to my having two InDesign versions installed at the same time (CS6 and CC). Bit if CC is stuck at 9.2.2, I’m not sure uninstalling CS6 would make any difference.

    Ugh, I would hate to lose all this work.

  • #69290

    David Blatner

    No, there are three different versions of the app: CS6, CC, and CC 2014. They can all live on the same computer simultaneously.

  • #69291


    Thanks for the information,

    So it sounds like on Tuesday I was using CC2014, and now I am using CC. Any idea how this happened?

    Is there any way to recover my document? Do I need to find someone who has CC 2014 and beg them to save it as “InDesign CS4 or later” format? I can’t seem to figure out how to install CC 2014 myself from the cloud application. I’m not sure how or why it reverted to 9.2.2.

    I’ll need it in “InDesign CS4 or later” format soon anyway because my trial is about to expire and I have access to CS6.

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